Brookline, United States
1638 Beacon St
N/A
+1 6177359373
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I love it there!! I had never bought a new pair of running shoes and they were so helpful. You stand on a machine that looks at your unique feet, and the staff use that to assess what shoes are best for you. John was incredibly kind and gave great recommendations. I did a trial run down the street in three different pairs and chose my favorite one. They didn’t have the color I wanted in stock but they told me it was available on the HOKA website. They were very honest and just wanted me to get the shoe of my DREAMS no matter if it was from them or not. Highly recommend the experience.
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Extremely knowledgeable and helpful staff as well as a great selection.
Like the Boylston Street store I went in a couple weeks ago, the employees here seemed more concerned with ordering me to use the hand sanitizer at the door than welcoming me into the store. I get the whole COVID thing---we all do. But I'm tired of being \ordered around\ by retail employees who apparently think they hold positions of authority. There are proper ways of talking to people. In this case I was already using the cleaner (that they keep on a \barrier\ like table in front of the door). There was no \can I help you\ or anything else. Found employees cool and standoffish here and Boylston. Sorry, not a winning strategy for a business that seeks customers.
Excellent and knowledgeable service. They are taking covid precautions very seriously, so I felt safe.
I was so impressed with my experience at the store. I came in knowing absolutely nothing about running shoes and they were very patient and knowledgeable. I know I got a great pair of shoes that were exactly what I was looking for (without even knowing it!). A bit pricey, but I think that's how all high quality shoes are going to be - definitely worth it!! For experienced and novice runners alike, I'd definitely recommend stopping by!
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