Buffalo Grove, United States
101 McHenry Rd
N/A
+1 8474958936
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
We love big blue swim school! They have been very patient with my little one who gets super nervous. She has come so far since starting there!
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Great place for kids to learn how to swim. Experienced and patience staff makes it excellent place even for toddlers to get used to water. However the cleaning crew should definitely spend way more time on locker rooms carpets and even disinfect all cabbies and showers. Overall, Big Blue staff is super friendly, knowledgeable and professional.
The instructors are experienced and professional. Class sizes are small (max 3 students) and sometimes there are two instructors present. Several times, my daughter was the only student in class and Julie still held the class for the full 30 minutes! Their COVID-19 protocol is above and beyond. Instructors wear face shields in the water. Seats in the viewing area are spaced 6 ft. apart and immediately disinfected after each class. I feel comfortable bringing my daughter here knowing she is receiving quality instruction and they take everyone’s safety seriously. I highly recommend Big Blue!
This is a review of the trial lesson in August 2020. We were super impressed with the facility's COVID precautions and attention to students in the pool. Ivan was a great teacher, and my 3.5 year old loved the lesson. I felt very comfortable as a parent. We signed up for a regular weekly class. Thanks!
I have five kids, and I loved that I could do all their lessons at the same time! It was so convenient for our family! Plus it was fun! The instructors did a great job of making it fun for the kids and not pressuring them if they were scared. The instructors were absolutely amazing! It was a wonderful experience and I would recommend it to anyone!
I took there my 18 month old son. The first lesson they had him in the pool with a kid that was there for 26th time and they had them do same things. They had me dip my kid under water (first lesson) and it freaked him out. The second lesson he cried through the whole lesson and on the third time as soon as we got out of the car and he saw where we're going he started crying right away. Maybe it's just my kid or maybe they should take it easy with a little kids on there first lesson's. When I called to cancel rest of the classes Melissa told me that I need to give them a 30 day notice and after she saw how mad I was she did me a "favor" by letting me cancel without notice. I hope my son gets over that soon so we can get back to learning and I hope they change there ways for first timers. Please understand that my son LOVES water and has been in a pool several times. I hope that my review prompts this organization to develop a personal approach for little kids especially ones that are coming there for the first time. Thank you for your response. I will not leave my phone number out here, but you can tell me how to contact you and I will be more then happy to do that
So far, everything. From the greeting at the door to the instructor (Alex) that knows, covers and keeps good attention to students. I hope things accomplish just get better.
We love Big Blue and my children have all become great swimmers thanks to the excellent teachers and systematic programming there!
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