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Lowe's Home Improvement

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Buford, United States

lowes.com
Home improvement store· Appliance store· Flooring store· Grill store· Lawn equipment rental service· Rug store· Building materials supplier· Furniture store· Hardware store· Outdoor furniture store

Lowe's Home Improvement Reviews | Rating 4 out of 5 stars (5 reviews)

Lowe's Home Improvement is located in Buford, United States on 1955 Buford Mill Dr. Lowe's Home Improvement is rated 4 out of 5 in the category home improvement store in United States.

Address

1955 Buford Mill Dr

Price range

$$$

Phone

+1 7708319229

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

...
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M

Mike Anderson, REALTOR

I visited the Buford, GA Lowe's, and purchased a storage cabinet. When I opened up the package at home, I discovered there was no back panel. Frustrated, I loaded everything back into my SUV and returned to Lowes. I asked to speak with the store manager or an assistant manager. Bryan, an assistant manager, was paged and got to me within 5 minutes or so. I explained to Bryan what happened, and we went to the aisle where the storage cabinets are kept. Long story short, Bryan upgraded me with another, nicer cabinet! We go to customer service to handle the exchange, and I enjoyed working with Nikki. Nikki was awesome!! She made the experience fun and kept me laughing the entire time! Bryan even helped me unload and then load the new storage cabinet! I will definitely do business again at the Lowe's of Buford, GA., and recommend them to my friends and family as well!

N

Ngoc Bao Duong

ONCE AND NEVER I was warned by my brother who is being contractor about bad customer service from Lowe. I wouldn't believed it if not went through their really bad service. I ordered carpet to have promotion of installation. At the time my order was placed, the associate there confirmed that they could finish installation by Christmas. So, I placed the ordered. After they measured, I went back to finalize the order. And this time, the associate worked that day told me that they could finish installation in January. It broke my all of plan. I complained and asked to talk to manager, they called someone from customer service (could be Customer service manager). The conversation became a nightmare. She just repeated many times that they don't know the installation date 'cause it's other department responsibility and told me to call that department. She tried to pass the ball to me. It doesn't make any sense. The one who confirmed the installation completion date is not that department. It was an associate of their store. How could she think I'm the one need to call that department. She finally committed that she had to be the one who contact the department. She said she would compose an email to tell that department about this case and ask them to follow up with me. However, 2 days passed and no one call me back. It sucks. I promise, I'll never going back to Lowe ever. For those who has plan to use their promotion for free carpet installation. Just be careful with their commitment.

R

Rumen Nikolov

Great selection. My go to store

G

Gerald Pasley

Went to Lowes to get 6 foot wooden steaks for my skeletons they are perfect and only cost 6.84 for a pack of 6. You can't beat that price anywhere.

R

Richard Pickering

Great selection of inventory and helpful staff. Usually able to find everything I'm after. I go here on a regular basis. Dependable and reliable at the same time.

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