Melville, United States
1 Canon Park
N/A
+1 6313305000
I placed an order and it sat for 2 weeks processing and \inventory fulfilled\. I tried calling on multiple different days but couldn't get through to anyone to speak to. The chat option was disabled on most days and when I was finally able to chat with a representative they were unhelpful and rude when I asked to clarify one of their responses. I know that there are delays to be expected both due to the pandemic and with the holiday season but 2 weeks to even prepare an order, not including any shipping times, seems excessive. This experience really soured me on ordering from Canon directly.
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