Dover, United States
1400 E Lebanon Rd
N/A
+1 3022176464
The individual was on time, very respectful, and very thorough. He went over what he did in a very understanding way. Left the area very clean.
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Buyer beware! I signed up for their Gold Plan and was bamboozled out of time and money. Came out to fix the same covered problem 4 times and then added additional charges the last time to fix it correctly. Should have been covered under the Gold Plan agreement. No help from the customer service end either.
Recently I had my seasonal HVAC tuneup for all my mechanical components. The Carl King servicing technician Is one of my favorites due to his skill, knowledge, and approach to the work. Again, he did not disappoint and delivered a flawless and professional job. Kudos to Carl King and their super competent staff!!!
We are under contract heating oil auto fill. They claimed to have competitive pricing but 1 month into it we found the price increasing immensely. Now, 9 months into our contract they are charging us DOUBLE what other companies are in the area. I am disgusted. This is bad business practice - loreing customers in with the idea they are “fair” and “competitive” pricing yet here we are. I’m incredibly disappointed in the customer loyalty. My husband emailed them and we are waiting to hear a response. I’ll post a follow up, to inform prospective customers about customer retention, customer service, and how they value their customers. At this point, I am warning prospective customers to not sign a contract! I urge you not to sign with them.
My furnace was serviced by Daniel Hays . Mr. Hays was very efficient and answered all my questions. He showed me how to program my thermostat which was very important to me. I had forgotten how to do that. He is a pleasant man and I am happy with this service call.
Deli
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