Carlisle, United States
325 Bolton Ave
N/A
+1 7175766100
On-site services not available
Quick response, quality and friendly service. Reasonably priced.
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Corey did an excellent job. He was very polite and extremely knowledgeable. I would highly recommend Fitzpatrick & Son for any of your plumbing needs. I will definitely be a repeat customer if any plumbing issues arise. Thanks again Corey.
I called Corey late this afternoon for a water leak in the basement pipe. Even though he was done for the day, he made time for me and arrived at my house fifteen minutes later. He was a joy to talk to and had me fixed up in no time. Not many plumbers would go out of their way like this. I will definitely use him in the future, and highly recommend that you do also.
I thought Corey was so great at first, but when I called him a third time, he interrupted me and talked very snotty to me. I am a 60- year- old woman. I wonder how he would feel about someone speaking to his mother the way he did to me. Apparently, my husband, who controls the purse strings and insists on paying the bills, had been late paying. (I’m talking about relatively small amounts of money). I did my best and had NO IDEA there was a problem, or why would I have been calling for more work to be done? He had every right to say he wouldn’t work here anymore, but he could have and SHOULD have spoken respectfully to me. If he wanted to degrade someone, why wasn’t he man enough to call my husband when there was a problem and yell at him? I tried to explain that I didn’t know there was a problem. Corey needs to grow up and learn to honor mothers (and those old enough to be his mother or grandmother). Update: In response to the owner’s response: Corey absolutely did speak to me in a degrading, disrespectful, and yes, snotty tone and manner. I ABSOLUTELY had no idea there was still a problem; in fact, I don’t understand to this minute if you’re saying we never paid, or we paid but it was late, or what. Obviously I wouldn’t have been calling if I knew there was an issue. I never received a phone call or bill (but one). Maybe someone else at my address did, but I didn’t see or hear from you, so I don’t know. I thought all was well. Therefore, I should not have been snarled at. He could have just said in a professional tone, “ I can’t do anymore work for you because your payment is/was late,” and explained the situation rather than talk to me like I was a piece of dirt. As a business, please do not tell me how I feel - I felt extremely disrespected.
I would highly recommend these guys! Corey was on time, very professional and did a great job fixing the toilets in my house. I will be calling them anytime I need more work done here. Thanks again!
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