Cedar Park, United States
901 Discovery Blvd
N/A
+15122599993
my grandma was recently sent here after a fall, when she arrived she was covid free and after being there with no visitors she now has covid. Very very negligent. Do not come here unless you want to get the plague.
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When we arrived from the hospital the facility was very clean, everyone was so helpful. The nursing staff seemed so happy to be here which put me at ease leaving my husband here. My husband was allowed to go outside and smoke (which most facilities don't allow at all) The other patients seem to consider one another as family. The food was good, breakfast was his all time favorite. We are going to miss the Sagebrook employee's and the people who live there. Thank you Sagebrook for all the love, care an help.
My mother was at Sagebrook Health Center for a little over three years. They were wonderful to her and very caring. Like all nursing home situations being very involved and being there frequently is important to your family member and for the nursing home. They showed to be honestly caring and loving to my mother. The people in the office were invaluable assets in my advocacy to my mother’s care. I saw repeatedly care takers loving on the patients.
Mother in law went here for a temporary stay after constantly falling. While I can’t speak for the therapy staff her nurses were annoying. They would constantly tell her she needed to go to sleep and quit staying up so late all the time..... apparently 10pm is late. One night she had to get up because a nurse left the room at 11 pm and left all the lights on in the room. Specifically the one in her room mates face. When the neighbor said she needed the light off, my mil went to turn it off. The man walked back into the room and yelled at my mother in law to go to bed! She said that the way that most of the people treated her was like she was a child and shouldn’t do anything without permission. The evening staff yelled at her every single night. When we went to visit at different times during the day everyone seemed to be unhappy. The patient and the staff. When we asked a staff member questions they seemed we were annoying.... something has small as if we can bring outside food into the patients. (Answers yes by the way) When I called to talk to the director of nursing, the receptionist was rude when spoken to. She put me on a 22 minute 4 second hold, came back and said she would transfer me. Then I got a voicemail. Overall therapist might be good (I haven’t heard a complaint about them from mil yet) but everything else I’ve heard and seen have been awful.
My husband has just endured in a wonderful stay here at Sagebrook for rehabilitation. The staff were amazing, hard working, caring, and have more patience then anyone could image. Activities are always going on, the administrative staff are always work odd hours just to ensure patients and nursing staff have the help they all need. I am thankful for this place. I would recommend bringing your loved one to Sagebrook.
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