Port Charlotte, United States
7173 Gasparilla Rd
N/A
+1 8552200240
Buyer beware!! Ordered 2 doors back in October and was told they would arrive in 2 weeks. 6 weeks went by and still no doors. Sales rep continually said they were ready to ship, but the doors never came. He became hostile when asked why this was. I did get a refund but wish I could also get back the time wasted.
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I needed a custom aluminum mounting bracket for a reverse osmosis system. The mfg does not sell their mounting brackets separately (I'm splitting the system to mount on two walls under the counter), so, Cool Structures bailed me out! Excellent work and extremely fair price! Thank you Aleksey!
No Stars If I could, this is the worst cooler company on the planet. we ordered 3 coolers from here. As stated in other comments the cooler came in pieces with no instructions. Condensers showed up weeks later with no instructions. When item was ready to ship we had to pay and additional fee for the shipping cost which was supposed to be included. No hole placement for the condensers. Wrong parts, Spoke with Al multiple times who is the most professional bullsh**er. One cooler condenser is already needing to be serviced at not even 6 months old. These coolers are dangerous as well. The wight of the condensers almost caved in the roof because these is one 2 locking pins per panel, we had to reinforce with steel. These coolers are also about 3 times as thick as almost every other company we lost valuable space that we needed. Overall cheap product will never buy again and will advises everyone we know to stay away.
Do not do business with this company unless you want to lose customers. I ordered a 12’x20’ cooler..it arrived panels only, no hole plugs, no panel locking device, no instructions for lay out, no roof membrane, two weeks later (after several phone calls) the roof finally arrived. I’ve had to supply the lights..and everything else that was in the contract that was paid in full. The company does not care..did not show any type of concern for the lack of missing items. I will never do business with this company again and will be speaking with the better business bureau.
We found Aleksey Viktorov very knowledgeable and helpful. His service was fast and we had what we needed immediately. Thank you Aleksey.
Deli
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