Delano, United States
822 Babcock Blvd West
N/A
+17639726282
People at place are nice enough. Parts counter guys are cool. Store itself is beautiful and close to home. But where I work, sometimes you gotta take it on the chin when you make a mistake....and not honoring the price on a T-Shirt that they marked wrong...I think that's tacky. I have spent a decent amount of money since I moved here, and it would have been my servicing go to also when the time came. And let's face it, they make a killing on those shirts. I'm held to a professional standard and high levels of customer service where I work. For their prices, they should be too. I just won't go back there, even though I wish all of them the best.
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R & D has a old school 883 Sportster project. Stopped in to Crow River to pick up a rebuild kit for a CV Carb. Assisted by Lead Parts/Spec Technician with high CRM skills. Very professional, informative and efficient. Setting account up for Centralized Parts Distribution under Dealer's Direct Inc. was some what daunting; (R & D prospective /Technicians List. Com ) due to communication productivity via e- mail. No worries gave us a chance to sort and myself a chance to peek a boo around the accecories in stock. Keep it all good on this Brick and Mortar. Giving the chance dropping in a service project ( I'm thinking just as good) If and when we get permission, Professional Operations Positive P.O.P sign Pass Zone is on these boys and girls.
I have to say some of the finest folks I have had the pleasure of dealing with at THE CROW. Very sad day, the last hurrah get together of the dealership. These great freinds are more like family and due to a cooperate decision, closing the Delano Minn dealership, one of the best motorcycle teams around is being displaced from a very strategic location and scattered to the 4 winds. Shame on Harley Davidson for loosing focus on her customers and her employees.
I drove down from the iron range they were really helpful even when they were busy with a hog roast charity. I first contacted john about the bike he always replied in a reasonable amount of time. They helped me load the bike up. One of the kind ladies behind the counter helped me size up a helmet. Lady that took my picture was very friendly. And the gentlemen that did all the paperwork even though he had multiple sales that day he didnt rush me he explained everything. Very professional business. Thanks for the great experience.
Very nice place and the guy's where very helpful with helping me get what I was looking for. And yes I will be back doing more business with them Thanks
Everyone is friendly and remembers us. Service is great. They treat our bikes TLC, and are very knowledgeable. I was having trouble with my starter and the we're able to diagnose and solve the problem quickly
I was in there yesterday for some simple accessories. Not only did they have what I came in, of course they had options. What I really like though is there is no hidden surprises on their inventory prices. All the prices are hanging on the bikes, with the clear price. You don't get that at the Twin Cities dealers. No pressure, relaxed atmosphere. My next motorcycle purchase will be at Crow River.
I've gone through a few motorcycles and they gave me great trade-in value to upgrade on each one. Sales department is great. Parts always knows how to help me find what I need... want lol. Service has always done great, even when I'm the one that messed something up trying to do a DIY something in my garage at home lol. It's always great to chat with the employees and other customers there.
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