Smyrna, United States
313 N Lowry St
N/A
+16157685408
If I could give a 0 star rating, I would!! i SINCERELY WISH I HAD PAID ATTENTION TO THE GOOGLE REVIEWS!! I have used this company for several years now for my seasonal pool cleaning service, opening, closing, etc. The quality and service has continually gone down. I have tried to work with Daniel, but this has proved to be challenging. The staff is constantly changing and I have been told by multiple \former\ employees that this is because of the owner's disrespect for his employees and customers. The quality of cleaning was slipping last year, but I tried to give them the benefit of the doubt, and I stayed with the company. This year I have had to constantly contact Daniel regarding the POOR cleaning that has been done. I have been told that it is due to our lawn service blowing debris into the pool. We have had the same lawn service for years, and I have watched them mow. THEY DO NOT DO THIS!! Also, two days after a \cleaning\ my husband went out to check the pool and the walls and floor were covered in algae!! This doesn't happen in two days time if it is cleaned and monitored correctly for chemical balance. I have repeatedly talked to Daniel about the quality of the cleaning and always get told that it was clean when they left. This is obviously not the case or I wouldn't have to call and complain every time. This year I went against my gut feeling and hired them to install a new pool liner for us. BIG MISTAKE!! The liner that they installed (and I use that term very loosely) was not the design/color that I ordered and the liner still has several places that are pulling away from the wall. I have no doubt that this will not be corrected as the owner has no concept of customer service. I really hate having to leave such a negative review but hope to help others not get into the same situation as I did.
like
Great experience getting my pool. It’s awesome!
The staff is friendly and my family has enjoyed our pool for over 5 years
The sales staff are very professional and they’re not pushy at all. We stopped in and had some questions, they’re very knowledgeable about the products and very polite.
This company scheduled to install a pool liner for us, didn’t show up as scheduled and when we called back we were told “oh sorry I was supposed to call you thirty minutes ago to say the installer isn’t going to install your liner because you didn’t buy it from us”. Unacceptable after being given the option of buying a liner there or providing our own two weeks ago when we scheduled the install.
Deli
The best companies in the category 'Deli'