Dalton, United States
3644 Chatsworth Hwy
N/A
+1 7062756161
I went by with my wife to look at some homes. We are just starting out on the \hunt\ which I told someone on the phone. All the homes we looked at were beautiful. Still not positive this is what we want. I am concerned about how the cabinets are deep but some upper and lower ones have no shelves depending on the home you are looking at. We were allowed to roam home to home and take our time looking. I loved the no pressure attitude.
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The people were very nice and welcoming. Beautiful home.
I give them a home i picked on October 22 2020. got there money .then treated me like I was nothing. Stole money, we got all the permits and did not pay me back, I didn't get to choose no. Flooding or wall colors etc. They keep putting me off. Charged me 450.00 for just givig me a pice of paper for home inc. And still no well, septic tank. Nothing, I will nt recommend them to no one all i get is excuses. I guess because i choose alow price home.
THEY DELETED MY WIFES FIRST POST SO HERE IS MINE! In person visit was great, very helpful and informative. That is about as far as the good portion of this process went. We picked out a home and started working on paperwork and approvals for a land home package. More times than not we had to call for updates and next steps. On more than one occasion the representative told us he had not even looked at the emails being sent to him from the Clayton lender rep. We are now 3 months into this endeavor and finally after making phone call after phone call for updates from the seller and lender we are at the point that we can lock in the home we had originally looked at. We called the home center and the home was still available. Yet again our rep had not opened his emails from the lender to see our status. His reply was \yes the home is available I will look over the emails and call you back today with what needs to be done to lock in the home you picked\ And of course we received no phone call back that day as usual. We call again the next day only to find out that the home we had been told was available the day before sold that morning! 3 months of planning and calling and having to push and grind this process forward was out the door because yet again no one called us back with the information we needed. Now we are told the factory can’t have another home ready till April (5 months from now). We are terminating our loan request and perusing other options. We also lost 2/3rds of our earnest money to the land owner because of Clayton’s failure to fallow through. This has been an absolute disaster that I hope to never repeat again. I have already deterred many individuals from going this same route and in courage you the reader to do the same!
Products are nice but shorthanded. On customer service.
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