Dearborn, United States
6246 Chase Rd
N/A
+13135812002
ABSOLUTELY THE WORST BANK TO DO BUSINESS WITH.ESPECIALLY ON CAR LOANS. STAY CLEAR AND SAVE YOURSELF THE HEADACHE
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Been going there for 10 or more years best places ever so nice and never does you wrong
Over 4 days for an auto loan approval on 11k? Their auto loan process is not client friendly. A-tier credit and need to provide 2 months of pay stubs, verbal employment verification, and many other loops to go through. 4 days later..... and still no approval. Decided to finance though the dealership with another local credit union. approved within minutes with no hassle. Felt like we were begging for the loan here where you can go elsewhere and get very similar rate with no trouble and a reasonable time frame. It would be understandable if It was sub prime or something like a mortgage. But I didn’t even provide this amount of info to my mortgage company.
Terrible Credit Union! Do not put your money into this bank if you plan on spending it. This is a short review of the one on Telegraph near Ford Rd. in Dearborn, MI. They are slow to answer the phone per approval of you using your own money/debit card for purchase(S). They have a set limit to how much of your money you can spend per day and you have to \ask\ them to raise your limit by phone. Then if they DO answer, they seem rude or upset. Almost as if you are bothering them. Not professional at all! They make you feel guilty for using your own money. By this i mean, I contacted them to raise my limit after making purchases and the lady had the nerve to tell me \you made a llllot of purchases\. That comment made me feel real uncomfortable. Who the F cares lady, it's my money! In short, terrible customer service. Lack of clean-looking patron area of the office. Way too small area for customers to wait. Poor customer service with unhappy attitude workers. In need of workers whom are happy to work and courteous! Parking lot is in need of repairs. Parking lot is too small. Just an overall bad experience with this place. Stay away and keep your money elsewhere otherwise you'll have problems spending it with this place!
The wait time is horrible theres only 1 banker and 1 teller worst bank I've been to dont waste your time here better going to dfcu
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