Denver, United States
2301 7th St
$
+1 3034333676
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Staff is extremely knowledgeable! Brian and his staff are the best in town for ski tuning and repair. Solid selection of backcountry and other specialized ski gear. Perfectly selected lineup of skis, DPS, Black Crows, Liberty, Sego, and others.
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Very helpful staff! Good selection of active gear and active wear. They helped me research kayaks, and we left with some ski jackets and helmets, thanks again!
Nice people and good products, but the employees are careless. Don't take your stuff here for repairs. I came in asking for a very simple repair of having a board clip replaced. All that needed to be done was to have a rivet drilled out and a new one pressed in with a rivet tool. The tech first removed the wrong rivet (the nice one with the Karakoram logo) and then proceed to bash both new rivets in with a hammer. I realize this is mostly cosmetic and most likely won't fail or affect the performance of the board. But considering that I purchased the board from Confluence for nearly 1000, I expected some level of care and professionalism would have gone into the repair. I regret not doing the job myself. Response: I would have much rather paid for a job well done than receive a free botched job. What a terrible response from a business! I never asked for this to be done for free! In fact if I would have paid to prevent this from happening! An arrogant response from a careless owner. If you can't fix a damn rivet in a snowboard without resorting to pounding a nose into oblivion with a hammer than I imagine you can't handle much else. A good deed would be admitting that you don't have the tools and expertise to complete the job and recommending that the customer go to somewhere more capable. Screwing up a job and then attempting to push the blame on the customer is terrible. Also, my friend came in two weeks ago to get bindings mounted to skis. You gave her boots to the wrong customer and forced her to rent for a week long trip. Clearly carelessness is a theme with your business, as is poor customer service.
We got unlucky with trying to hit up Wellington lake with inflatable kayaks we rented here because when we got to the lake we were told their were special Covid rules that allowed only people with camping reservations to use the lake. Confluence was nice to give us an extra day extension. When the winds were way to crazy the next day we ended up just rerun the kayaks without being able use them. The owner was kind enough to give us a partial refund.
I had an awful edge core shot, as well as some other gouges. Bennett fixed my skis spectacularly and made them brand new again. I have ridden these pretty hard over the last two seasons and it's like i just took them out of the plastic. I can't believe what a fantastic job this place has done, and in a very timely fashion. Can't recommend them enough
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Wheelchair-accessible car park