Finley-Hartig Homecare

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Dubuque, United States

finleyhartig.com
Medical equipment supplier· Diabetes equipment supplier· Wheelchair rental service· Oxygen equipment supplier· Wheelchair store

Finley-Hartig Homecare Reviews | Rating 2.7 out of 5 stars (5 reviews)

Finley-Hartig Homecare is located in Dubuque, United States on 2282 University Ave. Finley-Hartig Homecare is rated 2.7 out of 5 in the category medical equipment supplier in United States.

Address

2282 University Ave

Phone

+1 5635888707

Accessibility

Wheelchair-accessible entrance

Open hours

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T

Terry Demmer

ZERO stars if I could... Had information sent to F-H Homecare by a doctors office. After waiting several weeks without hearing anything I decided to call them and see what the hold-up was. I was told that the doctors office hadn't supplied them with information they needed. Several weeks later, still no communication, so I called back again. Once again was told that the doctor's office hasn't provided them information. I told them that was what I was told several weeks ago when I called and asked if they had ever followed-up on the information from then. They didn't know. I then asked who I needed to contact at the doctor's office, because I don't know who the person or even the place to contact that is holding up the information. I was given a phone number and they immediately hung-up. Upon contacting the doctor's office, I was provided documentation that all necessary information was previously submitted to F-H HC nearly a month earlier (even before my first call) and that the doctor's office has never been called about any missing information. They also commented that I should have been contacted weeks ago about how to proceed with F-H HC handling the case. As a new customer, never once has F-H HC ever tried to contact me. Never once have they done anything on my behalf, and so far seem they seem to have absolutely zero concern about getting anything done when this should all be standard routine procedure to them. Place seems like a disorganized mess and it starts as soon as they answer the phone and then just cut you off by putting you on hold mid-sentence to talk to someone else. Only today have I started reading their reviews... and I complete agree with several others already. I haven't ever walked into their office and I'm already looking to see about taking my business elsewhere.

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Rick Schluenz

I have had nothing but great five star service from this establishment!! Brittany is now my caregiver, and is excellent, a pleasure to do business with. I've also had encounters with Cathy, Evelyn, and Chris in the past, and always had the best results possible. Keep up the good work!!

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Maria Ney

Thank you to Nancy and Kathy on getting the CPAP unit set up for my husband and for the very helpful advice due to our health insurance changes. You both went the extra mile and was much appreciated!

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Deborah Walsh

Susie was awesome helping me with getting set up with CPAP supplies. She showed me a lot of things I previously had no idea how to do with my machine. She made everything such a breeze. I am so grateful! Many thanks!

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Gary Wagner

Worst customer service for cpap equipment. Rude ladies that make you feel like you are a burden on them.. Dont at all recommend!