Durham, United States
636 Foster St
N/A
+1 9196263307
On-site services
Wheelchair-accessible entrance
I've had several things taken care of by ACME since we moved into our new home and have been very happy with my experiences from start to finish. The first set of work involved replacing old polybutylene pipes and fixing leaks. Unlike another very highly rated plumbing company in the area, the front-end customer service experience was very positive and responsive. Even better, the cost for the proposed services was much more reasonable than other estimates I received! I was also very happy that some smaller plumbing issues were readily taken care of when the techs were already on-site--again, at a good price. The technicians were also very professional, friendly, helpful and honest (At first glance there seemed to be an issue, it was priced for me, I agreed to the work, and then on closer inspection it turned out to be a non-issue related to an old well system. The tech could have still charged me at that point and I would have been non-the-wiser, but he didn't and reported why everything was actually fine.). The mixed reviews made me a bit hesitant to use the company, but I'm really glad and I wanted to share my positive experiences for anyone concerned.
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Called twice at 7:45 AM two days before Christmas. Extremely unprofessional. I can only imagine that this lack of professionalism bleeds into other aspects of the business.
Highly recommend for installation and repairs. Great service, knowledgeable and courteous.
Do your homework before hiring a plumber, or else you'll get ripped off by the technician. A while ago, one of the techs was only supposed to find the septic tank. He decided to dig as well and charge almost 300. I guess he thought that he could milk money from an older couple and pocket the money under the company's nose. It's not the first time he did this to the couple but it will be the last. I was so close to making sure that he was out of a job but I will let karma take care of that.
They are fantastic! Acme replaced all my old plumbing. it took them two full days (with no break) three to four guys and I can't say enough about how impressed I am with their hard work ethic and responsibility. I have a three story home and it was a big job. They did great!!!
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