Elizabeth, United States
1171 E Jersey St
N/A
+1 9083553790
This was my 1st time visiting. Rudy was very nice and he took care of me immediately. I didn't have to wait- will definitely be back
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They did A BEAUTIFUL JOB fixing my Frye boots for me! I've been going to Neil's for many, many years now for my Frye boots, but they really out-did themselves this time. I thought perhaps the boots might not be repairable, but they did it and did it superbly. And the price??!! They only charged me 40.00! I almost fell on the floor. I expected to pay 100.00. And they even polished them for me. Highly recommend Neil's for all your shoe or boot repairs!!
This place isn't the same as it used to be when the original owners were running the business. Twice my shoes weren't ready and I prepaid both times; 25. for a new heel. Today, I really didn't have time to wait as I had another appointment, so I guess his consolation was to shine up my shoes a bit. I mean I'd think he'd do that anyway, like how much effort does it take to smack on some clear polish and run it through the machine. There was an older gentleman in the store as well and he was looking for the original owners, he then asked me how was the service; he could tell that I wasn't happy, not only did I enter the establishment with no one in there but I waited 5 mins until someone showed up. What happened to leaving the signage on the door, with brb in 10 mins. I don't think I'll be going back, I'd rather go to the shoe really on Academy st in Newark, at least they appreciate your business and have your shoes ready when they're supposed to be!
Prices has gone up the roof and quality on shoe heels is bad
New owner does amazing work
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