Boulder, United States
2709 Arapahoe Ave
N/A
+1 3034403737
Wheelchair-accessible entrance
Very kind, professional people. I came in getting a heel replace that had fallen out. The girl asked if I wanted the heel color that had come off fixed and polished. Very attentive. When I picked them up, the owner noticed some scuffs on the front and fixed them. As you can see in the pictures, the original stripes on the heels are still there. I will definitely come back here in the future!!
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I had my birkenstocks repaired recently. I’m satisfied with the repair itself but it was pricy and they arent the best with timing: better call before coming to pick your stuff up in agreed time.
They are irresponsible, do not ask people to wear masks and lied about having the shoes ready 3 times! I dropped off my shoe 3 weeks ago. They told me that the shoe would be ready in a week. When I went to pick it up, the somehow managed to give me the wrong shoe even though they gave me a receipt with a number. The owner promised he would drop it off the right shoe at my home. He never did and LIED to me saying that he had a concussion and he couldn't drop it off. My fiance went again to the store 3 days after to get the shoe and the shoe STILL WAS NOT READY! We gave them an extra week to fix the shoe and they said it would be ready by then. I went to pick it up today. They made me wait 15 more minutes because it still WASN'T READY!!! Worst experience I have had in a store ever. Please don't waist your time and money there!
I can’t say enough great things about these guys I’m a boulder native have been going here for years but recently I’ve brought in a few pairs of shoes That I thought no way could they fix for me and they made magic happen Great location always parking in front great prices .. the dog in the lobby is an awesome bonus .. highly highly recommend
This company is not even worth 1 star. I brought my wife's brand new, never worn boots from Freebird in to have rubber added to the leather soles. We had a selection of tread choose from we chose one that would be good for snow and ice, and specifically requested the boots not to be oiled, no polish was to be put on at all. I was told they would be ready in approximately one week, I called 10 days later and they were unable to find the boots. After the run around for about a half a day they finally located them. There was damage to the boots and the wrong rubber had been put on. On top of all that they had oiled them. Never again will I return to this store. They looked me in the eye and lied when I asked if they had been oiled and there was no responsibilities taken for the damage which they did. They oiled the boots to try to hide the damage they had done. I recommend for anyone reading this review that they take multiple pictures and document the condition of their boots/shoes before they drop off. I wish I had, they would be buying me new boots. Overall I would suggest finding a different company to take care of your needs. Attached pictures depict the damage and the definitely oiled boots.
Deli
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