Mobile in home tv repair

Ken Davis

I contacted Luis due to my 60inch Samsung tv went out and the screen was completely black but I could hear sound. Luis was very prompt and responsive to my need. Upon the call he provided me with 3 things that could result in the tv malfunction. He provided me with a 2 hour window that he could come to my home same day. Luis arrived within that time frame he initially gave me. Once he completed the diagnosis he advised the LED lights are out. Luis ordered the part while standing in my home and advised the part will be in overnight if UPS doesn’t have any issues with delivery. 24 hours later, Luis called and advised the part arrived and he will be at my home shortly. He arrived, and completed the job. Not only is my tv working like new he also provided me with a warranty and informed us to call him should any issues/problems arise with the tv. Thank you Luis for helping us on very short notice and most importantly right before the Thanksgiving holiday! You ROCK!!!

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