Fairfield, United States
6195 Dixie Hwy
N/A
+1 5138700091
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From the very first call with this Subaru dealership to the final signing of my new ownership documents, I was impressed with the over-the-top customer service. And I don't mean just regular good customer service, I mean WOW, these guys are AMAZING kind of customer service! They were willing to get me a great deal, they were knowledgeable with their own product plus the other brand car I was considering. Then they even gave up their lunch hour to accommodate me to sign papers during my lunch hour! Plus, they are just fun and genuine fellas. It was like working with my brothers...the ones I like!
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I have been getting my two older Subaru's Serviced here for the last year, a 2008 Outback and a 2009 Impreza. with no issues with the service department at all, they are a little backed up at times, but that can happen anywhere; I think they need a bigger service department for the amount of cars they sell. Well I walked in the other day with my son to bring in the 2009 Impreza (my other vehicle was in the shop at a dealership near Kenwood, and I seen a Crosstrek in orange on the lot that just screamed fun. So I looked at it, took it for a test drive, then took my loaner back to my dealer paid around 1000 to fix a start/stop module that should have been under the extended warranty but wasn't. Drove back here and bought the Crosstrek. 30 mpg, more seating room, not as big a trunk but the rear seats do fold down for about the same trunk space as I had. It is orange with leather interior and fun. This car even rides better than my sport sedan I traded in. And way more tech than mine or even the current model of my old car. I was thinking of the Outback, but I really don't need that much room, it is 13 inch longer than the Crosstrek, but I would only need that space 1 or 2 times a year. Steve Tomassetti my salesman took amazingly good care of me and I am very happy with my purchase. I think I spent more time talking about cars and other fun items that I did making this purchase, very easy and painless. I would highly recommend Busam and Steve for your new car purchasing needs. If I need another new car in the future I will be back to see Steve before I go anywhere else.
I couldn’t have asked for a better experience buying my new Forester! I was only in town visiting family for the weekend, but Kyle and Tyler still managed to find me the perfect fit and quickly get me driving home in my new car! I appreciate how informative, patient, and helpful they were, without ever being pushy. Everyone was super friendly, and Kyle took the time to show me how everything worked in my car plus the service dept. I highly recommend Busam Subaru!!
Great people, very honest and helpful throughout the buying process. Service dept has been great as well. Very good people to deal with!
Took my BRZ in for warranty inspection. Everyone was very helpful.
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