Fairless Hills, United States
444 Lincoln Hwy
N/A
+1 8007721213
February 9/2021- My experience with Mr. Harris was very helpful. After googling forever as to when to apply for my ss benefits I decided to take a chance and call. Thinking I would be on hold forever! I Was not! Mr. Harris picked up the phone and helped answer all my questions. He was patient and kind. What a great asset to your company he is!!!
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Quick service considering it's a federal facility. If you get here early though you can be in and out in 30 minutes.
I called in today at 11.12am to the social security administration office to schedule an in appointment for a change of SS card. The officer, who did not disclose his identity, refused to entertain the request saying that they are not allowed to take in person visits and we need to mail the documents. I requested that I do not want to mail documents because the Social Security Administration helpline advised me NOT TO MAIL the original documents and I also don't feel secure to mail the documents as the original documents may get lost. He kept insisting that I have to mail the documents. I was trying to explain my situation. I told him that your recording on the phone says that you are taking in person visits. He simply refused to listen and hung up the phone. He was totally discourteous and RUDE. I understand that we are going through a difficult time during Covid-19, but the Covid is not only in the social security administration office. We have to carry on with life. And most importantly, the officers need to listen and address our concerns. I was never disrespectful to him and was not asking any illegitimate favors. I hope someone in the office at Fairless Hill see this!!!!!!
I recently had to inquire about widow's benefits. The women was wonderful and answered all questions. It was a difficult call to make and she made it as pleasant as possible. We even had a good laugh.
Relatively fast service. Try and get there early
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