Farmington Hills, United States
35560 Grand River Ave #152
N/A
+1 7343356999
I called the company for an estimate as I was having an issue with my chimney. They scheduled an estimate for two weeks out and I arranged to be off work and have my dogs out of the house. The man performing the estimate called after the scheduled appointment window. He asked me to send pictures of the inside of my chimney. When I asked what they were for he made a lot of excuses and ultimately told me there was no benefit in him coming to do the estimate. He then sent me an email as if he had done the estimate, tell me to schedule work? Not sure what that means? My guess is he just didn’t feel like coming and wanted the company to think he did. I wouldn’t waste your time or money on this place.
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I scheduled a appointment which was a week later. Waited for a week and then they call me that they can’t come in today and will reschedule later today. Didn’t got a call back. I called them next day and no one answered. I got a call for rescheduling 2 days later and they had appointment for me a week and a half later. Really disappointed wasted my time.
The guy flaked on us and told us he was too dirty to come clean my chimney. When I asked when it could be rescheduled he said he or the office would call me. I never got a call back. Guess they don’t want my service. I called Skyline Chimneys and he came out the next day. Don’t use Dr. Sweep.
Great fast friendly local company! Marisa made sure i was set up for the service I needed! I had so many questions, and naturally assured me that I was In the right direction.
Hands down best company in metro Detroit! The office was very helpful. The technician was very professional, and educated. Thank you Dr. Sweep for wonderful service!
Deli
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