El Paso, United States
1701 Hawkins Blvd
$$
+1 8004633339
N/A
Delivery
Covid-19 pandemic is still going on, and you have your employee Teresa talking her head off on things that have nothing to do with work. I’m not trying to be stuck in a building while she is talking and taking their time. Then she mentions she’s tired! Can you please go so that a different employee who actually wants to work and help customers take your place! You picked the job! Be happy you have a job and do it! Makes the day go by smoother when your not trying to avoid your job duties! If you have job be grateful and work hard! It pays your damn bills!
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Service agents could have a better attitude towards customers, but overall they do their job well and make the shipping process clear.
We had a new driver miss our delivery because they didn't know how to get into our neighborhood, but we understood so did not fault him at all. We went to the center to pick-up instead. The driver was running really late but the customer reps were very helpful and helped us even after closing hours since we had to wait with others for the driver to return. 5 stars to the customer reps!
The woman with the terrible blonde highlights was the worst person I’ve ever encountered in customer service. Like seriously never write any reviews but she shouldn’t be working the front desk
Teresa helped me ship some important documents today and was an absolute life saver. Her customer service was top notch and the price was less than half of what another store wanted to charge me. Thank you for being so wonderful and attentive!!! I will always come here if I need to ship documents in the future!
Love the place, I got served as soon as I got there. And the ladies was very welcoming.
Useful as a bag with a hole in it! Tell the guy on the phone to hold the package at the facility so you can go get it and nope, its on the truck so it stops by when you are at work!
Alex from dangerous goods went above and beyond for us. Angelique at the front desk did as well. They were so helpful. We're so pleasantly surprised.
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