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Fertility Centers of Illinois - Chicago/River North

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Chicago, United States

fcionline.com
Fertility clinic· Endocrinologist· Reproductive health clinic· Family planning center

Fertility Centers of Illinois - Chicago/River North Reviews | Rating 3.1 out of 5 stars (5 reviews)

Fertility Centers of Illinois - Chicago/River North is located in Chicago, United States on 900 N. Kingsbury, Suite RW6. Fertility Centers of Illinois - Chicago/River North is rated 3.1 out of 5 in the category fertility clinic in United States.

Address

900 N. Kingsbury, Suite RW6

Phone

+1 3122228230

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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M

Michelle K

I had a horrible experience with the disorganization of FCI. As many people going through fertility issues can attest, the timing of treatment is crucial. The problem with this clinic is that they are completely inflexible and it's very difficult to schedule with them. All they seem to care about is money, which is ironic considering the various insurance difficulties I had based on their own incompetence. To some credit, the nurses in the actual clinic are nice. The problem is with the administrators. In particular, Sue, the Director of Medical Affairs, was terrible to work with. She was unsympathetic and uncommunicative. This clinic's lack of care resulted in me missing windows of opportunity for treatment and caused me immense stress. It's difficult to find fertility clinics in the city as there aren't many options. But, if possible, please choose somewhere more professional than FCI.

S

Shatavia Hill

The staff was very dry, you would expect them to be a little bit more friendly considering the environment. The billing coordinator is uninformed and difficult to get a hold of, straight to voicemail she sends you and don’t expect a call back. I found a much better clinic. I’m only giving them 2 stars because I didn’t get a chance to even visit the office because my first few points of contact were awful.

C

Chicago Donor

We had a terrible experience with organization that involved negligence, followed by an extremely long and difficult customer service experience. There is no empathy among their office or medical staff, but worse, there is a lack of competence. Please go elsewhere if you can.

L

Laine Porter

Ok, so I was nervous going to the Chicago location because of the reviews. I attempted to go to a different one, but this one was the only one with availability. I went for a fertility check-up, so maybe my experience was different because of that, but everything was awesome. Everyone was super friendly, from the person who checked me in, to the woman who drew my blood, and the technician who gave me my ultrasound. The place was super busy, but it wasn't chaotic at all. Everyone was just patiently waiting and they have a pretty well set up system to make sure everyone gets to where they need to be. My only disappointment was that they said I would get same day results, but when I called the next day, they clarified that it can take up to 3 business days for fertility awareness check up results. The person I spoke to on the phone was also incredibly helpful and kind.

A

arnie savario

You're just a number at this place. The nurses and doctors don't keep specifics about your case in mind when suggesting treatments. Instead of giving me realistic feedback about test results, they kept telling me to be positive that the next protocol would be successful. It didn't work.

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