Forest Lake, United States
341 12th St SW
N/A
+1 6514642123
Wheelchair-accessible entrance
My daughters both had their prom dresses altered here. The workmanship on both dresses was impeccable. This was the first time that my daughters ever had any clothing altered for them, so it was fun for them to see how dresses off the rack could be fit so beautifully and perfectly to them.
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Melissa has been a great help over the past couple of weeks as I had a number of items that were dropped off for cleaning/pressing. The first set of items were not scanned in accurately (% off was not applied), she was able to quickly resolve the issue and correct the bill. Secondly, when a garment bag was not returned with the second order, she used great problem solving skills at pick up and was able to track down the missing item to be returned promptly on the next business day. Thank you very much Melissa (Forest Lake) for all your help!
They may be great at cleaning but not at customer service. They lost one of my shirts and the offsite manager would not contact me back. When I was finally able to talk with someone she said I’m was to busy to call you back. They ended up doing nothing for the loss. I gave them my bag back and now support the local cleaners.
I decided to try them out and won't go back. Brought in two ties with stains. One came clean the other didn't. The person working said she didn't know what to do about it and said she might be able to get me a discount next time. Well, there won't be a next time.
St. Croix Cleaners is the only place I'll use for my dry cleaning... Great prices and friendly service. I love that they pay attention to the details and fix loose buttons - even if I forget to mention them.
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