Fort Worth, United States
9000 West Fwy
N/A
+18175296500
I was in the market for a newer used vehicle with low miles, and I had a vehicle to trade in. My first stop was Nissan of Lewisville where I found the horrific news that the vehicle I was driving had an accident on its history. I soon was on the losing end of any deal to get the car I was looking for as my trade value dropped significantly, and I was quickly shown the door. Hiley Hyundai/Mazda was my next stop that had the exact same vehicle I was looking for (with lower miles), and I entered pessimistic of actually getting a deal done that would work for me. Was I ever wrong! Troy Hurt, our salesman, was the most forthcoming car salesman I've ever met. He didn't ask for the usual \what car payment are you looking for\, or play the usual run around games of \let me ask my manager\. He asked what we were looking for in a deal, and what was our number that it would take to get the deal done. Even though I was hesitant, my wife and I explained our situation with our trade, and what we needed to get for it in order to make a deal reasonable for us. In 15 minutes, Troy had the exact deal that we needed! Trade in value, price on the new vehicle, and financing that beat my rate I came in with!! What more could you ask for! Top notch service, top notch quality in vehicles, and most of all, the best salesman in Troy. Absolutely best car buying experience ever!
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I just want to say THANK YOU to the manager Chad, Salesman Michael, and Finance team Matt and Matthew for making this possible for my daughter and myself. I have never had an in and out experience less than hour process when dealing with cars. You guys were really here for me and now you guys are part of the family THANKS A MILLION!!!!!!!!!!!!!!!
Nicole our salesperson was amazing from start to finish, she explained all the features of the car. This is our second vehicle we purchased from there. Couldn't be more satisfied or happier about the purchase. Chad and Matt were awesome in getting us a great deal. I would definitely recommend this dealership to my friends and family. They always work hard here to make the customer happy. We are customers for life. Thank you to everyone at Hiley.
I’ve had a number of poor experiences at dealerships but this is by far the most positive and affirming interaction at a dealership. From the moment I arrived, I was met with a friendly face who directed me to my appointment. Nicole was terrific and informative as we worked over the best options for my new car. I appreciated the full transparency and there were no hidden or unclear costs. Gone was all pretense or dishonesty. If she didn’t have an answer immediately, she made sure to get back within minutes. Matt respected my time by working with urgency and efficiency throughout my financing paperwork. I will be recommending this place to any friends/family who are in need of a car. Very pleased! -Thomas
The folks at Hiley Mazda, particularly Scott and Troy, made my car buying experience a great one. They worked quickly and honestly. They went out of their way to accommodate my wiggly toddlers and gave me a fantastic deal on the perfect car for our family. This family-owned dealership is the only place I’ll ever buy from going forward.
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