Fort Worth, United States
2529 P, Minnis Dr
N/A
+18176895840
Can’t say enough positive as this was a perfect transaction from the start to finish. Brian and crew performed a chimney cleaning and inspection, repaired some cracks and converted my gas log fireplace into wood burning. Communication was very clear, quick and professional. I will definitely be using and recommending Patriot Chimney & Services for all my fireplace needs.
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First off the repair guys were nice and professional. Patriot came out and provided an estimate on the work for my chimney. I would have assumed all measurements and details would have been covered before then. I needed a cleaning, chimney cap, damper install and minor cosmetic repairs. Well they did the work and left. It turns out the damper was not installed and they had to return. Upon return repair guy stated the chain damper they install would not fit. He checked distributors for one that would and could not find one. I am not here to criticize the work or professionalism. My disappointment was that I thought we would have a working fireplace and now we don't. If I had known they would not be able to complete the work I would have looked for another company that could.
Fantastic experience! First I enquired through google and received a quote on the services I asked about within minutes. They were the only one of the multiple companies I asked for a quote from that replied. I called to schedule an appointment in this crazy blizzard and they were available the next day (despite the ice/snow and rolling power outages). Brian kept in great contact even calling ahead to see if they could come earlier than originally thought (which he did and was on time for). This turned out great b/c we lost power sometime after he left and needed the fireplace cleaned and inspected before we could use it safely to keep warm. He didn't take a large amount of time working on it but did take his time answering questions and explaining everything we need to know (b/c of our fireplace ignorance lol) and offered to help us in the future should we have any other questions or concerns. We would definitely recommend and use them in the future! Thanks again!
Highly recommend this company. Excellent service, efficient, highly knowledgeable, prompt, and meticulous. Very positive experience.
I can't thank this business enough, during the artic snowpocalypse in February, my parents were without power for going on 24hrs in 0 degree weather and -15F windchill. We called them at night and they came first thing in the morning through the SNOW and CLOSED ROADS just to get to my immigrant, elderly parents to help clean their chimney and teach them how to use the fireplace! My parents have never used a fireplace before in their life and this gentleman from Patriot Chimneys was so kind to venture through the treacherous weather and all this way to help them. I am located in another state and cannot thank them enough for helping them get some heat in the home. What great Samaritans they were during a crisis like this. Cannot thank them enough! They deserve all the business and praise we can give!
Deli
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