Frederick, United States
5500 Buckeystown Pike
N/A
+1 3016209200
The service and craftsmanship were terrible. I paid 120.00 for them to dye my shoes and when I say awful job. Do not go and do not waste your money.
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I took my purse to Marlon to fix...my strap broke. He explained to me how if he did it one way what it would look like opposed to the simplest way. I went with the simple route bc I wanted my strap fixed ASAP...did not want to wait a long period of time. When I picked it up I was very please and happy with his work. I'm glad that he informed me of everything bf I made my decision. He has a very nice sense of humor and was very nice. I would recommend him to anyone! I will be going back in the future. Loved the fact that I was informed bf I made any decisions. Thx Buddy.....#MCM
I was very very pleased with work that was done to repair my boots and very happy with customer service I received. The gentleman was helpful and nice and went above to meet my needs.
Very nice people work there and prompt service with guarantee time that what you take will be ready on the date given.
I brought a pair of boots to be fixed they say that they open at 11:00 I have been here waiting for 15 minutes so far and no one is here to give me my boots . I have called and the phone doesn’t get forwarded apparently plus you have to pay upfront do I basically paid 30.00 for a repair and they aren’t here when they say they are going to open.
Been back several times. Have always found them good to work with and they will work through most any issue. If one takes the time to listen to the solution, you have the opportunity to decide for yourself whether or not to proceed with the repair. I have always been satisfied and will continue to ask them for their services.
ZERO is what this should say. Last year took a pair of shoes to be dyed. It took 4 attempts to get to the right color, over several weeks. Terrible lack of communication on this shops part, to me. 25, reasonable charge, too long a time. This year took another pair in to be dyed. New guy working there. Asked him to dye the shoes. He looks at me, lays them down & said 'probably not'. I asked why. He said the cost ... I said last year it was 25. Then he goes into a diatribe about the former fellow that he 'fired'. Then I asked 'price, then' ... he says 75. I left with my shoes. I then went to Quality Shoe Repair on Market St., Frederick. What a fabulous place. The gentleman had a very professional attitude, 35 price & did a wonderful job in the time (short) that was needed.
Best repair service around. And friendly. Little pricey.
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