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Goodman Networks Inc

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Frisco, United States

goodmansolutions.com
Telecommunications service provider

Goodman Networks Inc Reviews | Rating 2.8 out of 5 stars (5 reviews)

Goodman Networks Inc is located in Frisco, United States on 2801 Network Blvd. Goodman Networks Inc is rated 2.8 out of 5 in the category telecommunications service provider in United States.

Address

2801 Network Blvd

Phone

+1 9724069692

Accessibility

Wheelchair-accessible entrance

Open hours

...
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M

Mark Felzien

Well, after reading all of the negative reviews, I was planning on a bad experience but I was surprised! I had to call to reschedule my appointment and was able to reschedule to THE NEXT DAY! (Usually, it's another 2 weeks or more!) I received text notifications of my appointment and the name and phone number of the technician. On the day of my appointment, he texted me saying that he was running a little ahead of schedule and could be here in 10-20 minutes. It was no problem for me as I was home already. He showed up and went right to work. I showed him the problem. It was very clear that he knew EXACTLY what he was doing! He checked my model/serial number for any other service bulletins and found some but they did not apply to my condition. He called the LG service tech line and they recommended replacing an additional part which he has to order. He said he'd be back out when the part comes in. He was courteous and friendly but, most importantly, VERY knowledgeable and well trained.

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Mr X

Fraudulent Company, Dishonest service technician and blatantly lied about ordering repair parts for a broken LG Ice maker. This company lied about fixing my Craft Ice maker and stated it was function when they left. I was told by the technician \Ezekiel\ that he was ordering a new ice maker and would schedule a follow up date to install the parts. After contacting Goodman Solutions they told me that wasn't the case and the invoice stated the ice maker was working when the tech left. This company's technician lied to me, falsified official documentation and is billing LG for services that were never completed. I probably have the conversation on my nest camera for verification. When I checked the Google review I wants surprised to see the 3 star rating and very similar stories from other consumers. Oh the Tech from Goodman and LG Tech support said its probably inadequate water pressure causing my problem. Please note the picture with the pressure gauge noting 100 PSI way more that the specs require. Thank You

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Jerry San

Last year an employee REVERSED at high speed ON TOP of my car in a school zone. It has been a nightmare working with their insurance company. I am currently not able to register my vehicle because their insurance company filed their paperwork twice and now there's a restraint on my property. THEY NEED TO FIX THIS NOW!!!!!!!!!!!! The employee who hit me acted like it was no big deal and said ot to worry\ because his Goodman's insurance will cover this. It's one year later and I'm still dealing with these people.

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Will Phifer

A great company, great Management Mike Hicks, thanks for believing in teamwork. I love coming to work and doing my part to make the dream work.

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Justin A

techs were nice an professional however they said they weren't allowed to hang tv's over fireplaces. better to know that prior to instillation. had a tv in same spot for 5 1/2 years.

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