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Gastro Health - Fair Oaks Office

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Fairfax, United States

myganv.com
Gastroenterologist· Endoscopist· Weight loss service

Gastro Health - Fair Oaks Office Reviews | Rating 2 out of 5 stars (4 reviews)

Gastro Health - Fair Oaks Office is located in Fairfax, United States on 3700 Joseph Siewick Dr Suite 308. Gastro Health - Fair Oaks Office is rated 2 out of 5 in the category gastroenterologist in United States.

Address

3700 Joseph Siewick Dr Suite 308

Phone

+17036988960

Open hours

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Angie T

So have been trying to get an appointment for a while now. The first time I called, a male answered and as he was looking for availability he hung up on me. I know the line did not disconnect bc when I tried calling back it said their office was closed so I knew he hung up so he could just clock out for the day. Very rude. I decided to try again this week but this time I keep getting sent to an overflow line where I leave my information and am promised they will return my call. Days pass...no response. Call again and the same thing occurs...leave my information hoping they will return my call...nope nothing. Awful customer service. Have never had to deal with this much disorganization at a medical practice.

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Emily Chittenden

I've been seeing Dr. Tan on and off throughout the years since 2011 and more steadily since 2017 due to increasing GI issues. I cannot speak in regards to the other doctors with Gastro Health but Dr. Tan has been a saving grace for me. When all over doctors are narrow sighted and pass you off if your situation is too complicated, Dr. Tan has worked with me and kept an open mind. If I ever need to reach him or his awesome nurse (I believe her name is Vicki) its super easy to do thru the Patient Portal and they usually respond back very quickly. I'm so thankful to have found a knowledgeable and caring GI doctor! Highly recommend Gastro Health & Dr. Tan!

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c.smile m8t

Wish I could give 0 stars. This office is completely disfunctional. I have been trying to schedule my routine colonoscopy since NOVEMBER 11...it is now December 10th and every time I call I get the run-around. I completed the \fast track\ form online as requested in November and waited for them to call me to schedule the procedure as directed, to no avail...the last 2 weeks I've spoken to at least 5-6 different individuals, been hung up on and transferred, then disconnected. I've left messages and they are not returned. The last person I spoke with said, I now have to do a Tele-Heath visit first (why no one else I spoke with told me that is beyond me) SO frustrating! I AM DONE!

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Al B

This place is the worst. Never again. I'm a healthcare professional, and I was shocked at how poorly organized they were. After waiting an hour to be called back, I was placed in a large room separated from other patients by a mere sheet. I could hear everyone's personal medical details being shared with the nursing team. The person next to me was on seizure meds, and I could hear all of their personal information because there is no privacy whatsoever. #norespect Then I received a bill from the anesthesiologist after the procedure for 5K, which I had to personally resolve with my insurance company. They don't tell you that the anesthesia provider is out of network until you arrive and are on the table. Worst experience ever. As unpleasant an experience as a colonoscopy is, this only made it worse.

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