Salt Lake City, United States
2066 S 2100 E
$$
+1 8014740081
N/A
In-store pick-upIn-store shopping
Wheelchair-accessible car park
Picked up my bike today. Very helpful and it even came early. The bike had one thing off from what I ordered but they made up for it. Just happy to have a bike in 2021! Took the time to set up my bike and answer all of my questions. I would recommend anyone needing a bike or gear to go to this shop.
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Victor helped get my 2015 SB5C in top shape! Very satisfied with the work and the prices, and as aways the whole shop is awesome to work with. They've taken care of me a number of times making this review long overdue. Replaced all suspension bearings, Grip2 Damper, fork service, trued wheels, clean adjust drivetrain, new wolf tooth seatpost lever, bled brakes, new rear pad and rotor, cleaned, checked and adjusted everything else! Very satisfied with the work and the prices!
I made the plunge to purchase a mt. bike after 25 years! Clearly so much has changed, but after working with Manny, I came away with a bike I'm so excited about. His patience, understanding, and expertise was the key to my success. His focus was putting me on a bike that made sense for me and not to up-sell anything. After fitting me to a bike, he thoroughly explained the bike, the maintenance, and let me know that the shop is here for any & all concerns and questions. The other employees are also friendly and busy helping all kinds of riders coming and going. The shop location is great. I definitely found a gem for my latest endeavor into mt. biking.
I ordered parts from another bike shop in town and waited two months to no avail. I called Scott and not only did they have the parts but they spent a fair amount of time explaining to me which parts would work best and started on my bike that evening. I’m a big advocate of great customer service, good products and friendly people.
So awesome, had a biking trip to St George the next morning and realized my spoke was broke on one wheel. Took it in at 2pm and they had it fixed and me ready to go by closing. Great service and cool guys!
Have had a couple great experiences now at Go Ride after having had many bad experiences at another local shop. Each time I've brought a bike in for repair, tune, or other services, they've finished it quicker than their estimated timeline. Today they were able to get me in and out within 15 minutes. And I think their service prices are better than other shops I've been to. They've also occasionally thrown in a minor service for free. Last reason I like Go Ride is that I don't feel that they try to up-sell you on pricier, unnecessary parts. I highly recommend bringing your mountain bikes to Go Ride for service.
Refused to repair an older mountain bike. It was a simple repair on a brake. They didn’t even look at the brake. It made me feel they just weren’t going to make enough profit. Went to REI bike shop where the friendly staff handled it easily.
I bought a tire from this shop and had some issues with mounting it and seating it. I brought it in on two separate occasions and the staff was super helpful! It turned out that tire was defective and they ended up giving me a new tire! In my opinion this is one of the best shops in the salt lake area and I would recommend it to anyone looking for a shop free of the elitist vibe.
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