Gonzales, United States
13653 Airline Hwy
N/A
+1 2256444663
If I could give no stars - I would... My husband called to make sure that they had a particular model in stock before we drove all the way over there. Jude confirmed that he was looking at that model. So, we make the TWO AND HALF HOUR drive only to find out that they did NOT have it! Oh. My. Stars! To say that I was fuming would be a severe understatement! He never offered an apology or ANYTHING! Just looked at us like a deer in headlights. I've played phone tag with the corporate office to no avail. Needless to say, we will not purchase a home from any Clayton dealers.
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Charlie yawn is a fast talking crook. Don’t use Clayton Gonzales.
Absolutely slow at everything and refused to refund me my down payment so I had to do a charge back. Trailers was 10000 dollars more then the actual cost of the trailer. Andrew was my \Home consultant\ but acted more like a sales man and did not like to be called or emailed and was aggravated every time you tried to contact him and would take weeks to get back to you. He even mixed me up with another customer which made my entire time dealing with this guy take 2 weeks longer.
I can say a lot but I'm going to keep it short. Clayton Homes runs a good scam. I put a downpayment on a Clayton home. While the homes are nice and the promotion fitted our budget. The representative was not throughly up front about the process. I was not given information if I was to change my mind once downpayment was made. NO REFUND PERIOD. Downpayment (no accurate date when house will arrive now). I must continue paying current rentultities, and new location fees on an empty lot. This is an expensive lesson.
Excellent sales team. Very friendly and helpful. Experienced and knowledgeable
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