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Grapevine Lincoln

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Grapevine, United States

grapevinelincoln.com
Lincoln dealerCar dealerCar leasing serviceUsed car dealerUsed truck dealer· Lincoln dealer· Car dealer· Car finance and loan company· Car leasing service· Car manufacturer· Motor vehicle dealer· Used car dealer· Used truck dealer

Grapevine Lincoln Reviews | Rating 4.4 out of 5 stars (5 reviews)

Grapevine Lincoln is located in Grapevine, United States on 801 E State Hwy 114. Grapevine Lincoln is rated 4.4 out of 5 in the category lincoln dealercar dealercar leasing serviceused car dealerused truck dealer in United States.

Address

801 E State Hwy 114

Phone

+1 8174423777

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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K

Kimberly Parks

Eric Beard my sales guy went above and beyond the call of duty! When my car wouldn't start and I had to wait for roadside assistance to pick it up, Eric offered to pick me up, so that I could see if I wanted to trade in my car for a newer model. He picked me up from home and took me to the dealership, and after i didn't see anything that I wanted he brought me back in his personal vehicle. Excellent customer service Sir!

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Bobby Trogden

We just had our 5th kiddo and needed a bigger family car. So we decided to go with Grapevine Ford Lincoln and I did everything online, shopping, picking the vehicle, trade in, and credit app. I told these guys Everything I wanted and they meet it and more. Crazy thing is, I don't even have the best of credit. I showed up to the dealership and all I had to do was sign paperwork, everything was straight up, no hidden fees or hey your payment is higher than we wanted. They was honest through the hole process. Charlie was my salesman and Nick was the finance guru that made it all happen. I even got 17,000 bucks of my vehicle. These guys went to bat for me and my family we appreciate it. We are now the owner of a 2020 expedition, so much room, rides like a cadi and it's featured out. Great buying experience!

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Ryan Fields

Sandy Smith our sales rep was great! If it wasn’t for her and the fact my wife loves the new Aviator, I wouldn’t have bought from here. It was the most frustrating car buying experience I have ever experienced and I have purchased a new Ford Vehicle every year or two as well as buying multiple vehicles from Park Place. The Park Place experience blows this place out of the water. This by far was the most frustrating unorganized car buying process I have ever experienced. We didn’t even finance through them and had everything in that department taken care of before we even came in, but after waiting 1/2 a day and having to walk all the way to the dealership next door to fill out the title paperwork at 7:45 PM, We then find out they won’t have our car ready so they put us in a much lower lever “loaner” after asking us to just take the Jaguar we traded in for a few days. I even asked if my wife could go look at the new car I had just bought her. No, the service DEPT leaves at 7pm they told me and that wasn’t possible. Again, the Sales rep did her best to make the ridiculous, inefficient process her bosses have put in place more bearable. I just hope the Lincoln service they tout isn’t this horrible. It stinks spending 60-70K on a vehicle where you are regretting it the second you leave. Hopefully my wife loves the car and we can find a good Lincoln dealership if we happen to need service help in the future. Despite our experience in the actual buying process, I am very impressed with the newly designed Aviator as well as Sandy Smith the Sales Rep. I hope they take a look at their process and communication standards to help set up great employees like Sandy to succeed in the future.

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Jenny Acree

We were very impressed with Grapevine Lincoln! We weren’t pressured by high pressure salesman salesman. Michael Massey was excellent! Friendly, professional, very informative and very patient explaining all of the details on the Lincoln continental we were interested in. We ended up buying the 2020 Lincoln Continental end it was a very pleasant experience. Again Michael Massey was very good, efficient, and knowledgeable! Even the business end of our deal with our business manager, Willie, went very smoothly! Willie is also an excellent asset to Grapevine Lincoln! Highly recommend! Our only disappointment was lack of coffee in all of the buildings LOL

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Carol Patrick

My husband and I were treated like royalty by Audrey Roundtree when we ventured in on Saturday. I simply cannot thank her and Brad and EVERYONE we dealt with enough. It was the best car buying experience we’ve ever had and we have had a few!! Thanks again everyone! You helped this old gal’s dreams come true!! Did I mention it came right off the showroom floor?️ #crazyaboutmyLincoln

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