Gulf Breeze, United States
1873 Cowen Rd
N/A
+18505835422
David was absolutely fantastic! Made sure that our problem was fixed promptly and completely! Very happy with the service and professionalism that we received. Definitely recommend for your plumbing needs!
like
Good team work, and outstanding service! Old water heater was removed and new one installed in no time! Chris, the technician answered all the questions and provided detailed explanations. Awesome sense of humor, very professional and enthusiastic. He not only did the job, he also enjoyed doing it, which makes a difference and ties to quality of service. I hope I will never have to call for service again, but if my appliances or pipes decide otherwise, they will be my first choice.
I enjoyed my hot water install experience. Techs were nice and on time. They even came one day to remove the heater so I can redo the floors before the new water heater was installed and didn't charge additional for the extra trip.It was 1500 total for a 50 gal tank labor. I did feel it was a little high but went through with it still. The new heater works great and I am happy with it.
We had a new grinder pump put in almost a year ago and Drew was the technician taking care of us. He was extremely professional and knowledgeable. Drew explained everything that was going on and made sure we understood. He had no problems answering our questions no matter how big or small. He was with us until the job was done and made sure it was done correctly. The finished pump was wired and ran nicely and everything was as it should be. Thank you Drew!! Also, I really liked how Rooter Man emails a picture and short bio ahead of the technician arriving. This made it more of a personal experience and gave both my wife and I comfort that who we were meeting was part of a professional company.
Matt (technician from Navarre Rooter-man) recently serviced one of the many properties managed by Sand Dune Properties. Matt called our office from the property after evaluating the situation and gave us his recommended course of action on the repair (clogged Master Bathroom). Matt also called after the work was completed to let us know what had been accomplished and that the job was complete. In the property management business there are so many ongoing repairs with various properties that it is critical to have technicians keep our office in-the-loop with repair status, which we use to update our software and, in turn, updates our Owners and Tenants alike.
Heard what sounded like running water behind the water heater/wall. Called Rooter Man and Chris responded within 15 minutes of calling for service. After hours service with a smile and no additional charge for after hours help. Chris was efficient and fast without compromising integrity. This is the second time Rooter Man has saved the day at my house. Definitely recommend!
Excellent service. Grinder pump broke down on a Friday night. We called three other companies that advertised on the Internet that they provided 24/7 on-call service. One company said they were booked for three weeks. Another company didn't answer the phone. And the other company said they'd call me back. With no luck, we called Rooter Man. They immediately answered, booked to come out the next day between 11 A.M. and 1 P.M. an they showed right on time. Completed the work quickly, and at a good price. Gave us options for future issues, and told us to call them if anything went wrong. The company called us back twice in two weeks to make sure the service was good, and to see if we had any problems. They are now our go-to plumbing service. Thanks Rooter Man...
Office staff was very helpful and gave me a tip since the technician couldn't come out to the house for the water heater repair for 1-1/2 days. Thomas, our technician, was excellent and receives 5 stars - courteous, quick, and excellent work. Unfortunately he said we had to meet code which we were not aware of when replacing an appliance so the price was quite a bit more expensive than what I was expecting. If their is a FL statute or something that lists this requirement to meet code we think that should be made available to the consumer. Thank you.
Deli
The best companies in the category 'Deli'