Hamburg, United States
28 Main St
N/A
+1 7166493355
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
OMG what a great family owned business. I recently ordered a garden dish for my neighbor that lost his sister unexpectedly. Hess Brothers expertise helped me choose amazing flowers were delivered the next day. I received such a nice call from my neighbor, thanking me for such a thoughtful and beautiful arrangement! Thank you for helping ease the pain of an unexpected loss with such beautiful flowers! A customer for life.
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A cute local florist focused on customer service.....no more. Expect being placed on hold for too long, then speak to an inexperienced agent (not a Hess Bros employee) after waiting on hold for 15 mins, was told to call back again later.... so I decided to order on line.... the flowers were delivered a day late and when I called the check on the flowers that were late.... I spoke with another person (not a Hess Bros employee) that was clueless. I am done with Hess Bros..... you've been warned, good luck if you choose to roll the dice with them. Oh and the bouquet....was very unimpressive... shame on you for sending out what you did. Booooo...and I paid extra for additional flowers.
Yay Hess Brothers, you made a long lonely January seem brighter and happier for my mom. The sales person was a tremendous help when trying to decide on what to send. Although moms memory is not what it used to be, I heard over and over how these beautiful flowers just made her day. Thank you ️️️️️️️️️️️️
Called the store on Monday for a Christmas arrangement said they would deliver in the next couple days they took the money out of my bank here it is Christmas Eve and still no delivery called the store at 3:45 today and they said they would check on order and call me back it is 3 hours later and no phone call back thank you for upsetting my Christmas with no gift for my sister in-law update they finally delivered it at 6:30 at night Christmas day sad to say but that's a little late to enjoy will not be ordering from you ever again have tried to call store 4 times and get a run around as to who I have to talk to for a refund can't get answers bad business
I live in Charleston and called in flowers for my sister in Hamburg. The sales lady was friendly and very informative about flowers and color suggestions. The plant and flowers are beautiful. The delivery gentleman even sang to my sister! Very impressed!!
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