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VCA Roberts Animal Hospital

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Hanover, United States

vcahospitals.com
Animal hospital· Veterinarian· Emergency veterinarian service

VCA Roberts Animal Hospital Reviews | Rating 3.4 out of 5 stars (5 reviews)

VCA Roberts Animal Hospital is located in Hanover, United States on 516 Washington St. VCA Roberts Animal Hospital is rated 3.4 out of 5 in the category animal hospital in United States.

Address

516 Washington St

Phone

+1 7818262306

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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J

Joe Banks

This review is for Dr. Joseph Martinez. He has been my dog's primary doctor for over 10 years and does an amazing job. I've been to several vet offices in my life and this is the ONLY vet I really feel comfortable seeing my dogs. I trust Dr. Martinez and I think he is doing a great service to the South Shore community. If he one day moves 100 miles away I would still bring my dogs to him, no joke.

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Robin Agricola

I was traveling abroad when my dog became ill. My dog sitter, unable to get in touch with my usual vet, brought him into the VCA Roberts Animal Hospital for emergency care. The symptoms, as described in the VCA's report, included hind leg pain alternating between both legs and a high fever (102º). He was diagnosed with a sprain or a slipped disc and, without any blood work or x-rays, sent home with painkillers. I returned from my travels and immediately called my vet to discuss the situation. I asked the VCA to fax him the paperwork. Based only on the information in the report, my vet said he thought my dog had a blood illness, probably tick borne. Sure enough, with a simple blood test, my vet confirmed that my dog was positive for two different blood diseases. I am appalled that Dr. Martinez at the VCA didn't even think to test my dog—apparently the symptoms alone were very indicative of a tick-related blood illness. The fact that my dog had a fever was completely overlooked. I wouldn't send a house plant in to be treated at this place. Careless! My dog should have been on medication days ago. Instead, he was on useless painkillers until I could bring him to my vet...someone who actually cares and knows what he's doing. *** EDIT 8/18/18. Gerry, the manager, reached out to discuss the incident with me, almost immediately after I left the above review. She said she would follow-up with Dr. Martinez and ask why the proper treatment protocols were not followed. That was the last I heard from her. I reached out to her personally, via email, a few weeks later to follow-up on the issue...no response. Just a horrible experience, from a veterinary perspective and a service perspective.

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Johnny Campbell

Dr. Dyment prescribed medication for my dog Lola. After a few days Lola's issue seemed to be worsening. One minute on Google proved that Dyment had provided a dosage WAY ABOVE the recommended dosage. The drug Gabapentan, at this dosage, was resulting in Lola falling and being unable to move. The Dr. had stated that the biggest risk to Lola is her falling and breaking a limb. Then she prescribes a dosage twice the recommended amount, resulting in her falling more often. After dropping the dose to an 1/8th of what the Dr. initially prescribed , Lola has improved greatly. I suggest you avoid this Vet.

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caitlin humphrey

I've never been so impressed by a vet staff! Great communication. My dog fears every building but this is the one building he will walk in proudly even after an injury to his toe forcing him to leave in a splint. That alone speaks volumes for me that my dog is that happy and comfortable here. Couldn't be happier or more relieved to of found this VCA. Thank you to all you do! Dr. Simpson is the best!!

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Jason MacDonald

Dr. Murphy is experienced, kind, accommodating, and knowledgeable. She is Rosco's primary veterinarian. She will calm him down if he seems excited prior to any test or vaccination. Dr. Murphy gets to know your pet over time and will treat them as if it was her own. She will make specific recommendations to help improve their overall health and will go over costs prior to administering any test or vaccinations. I noticed some negative reviews due to a bad experience. My wife and I are extremely satisfied and gratified with Dr. Murphy. VCA Roberts Animal Hospital - Hanover Mass. location

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