Harlingen, United States
616 Maco Dr
N/A
+1 9563680836
Toilets
Wheelchair-accessible toilet
I am very upset with this office....they have been confirming my appointment since February 3rd via text and then also confirmed my appointment a day before. I was almost out the door for my appointment February 10th when they called to abruptly cancel because the PA had called in sick and the doctor was in labor. More than anything it’s the lack of professional etiquette , whoever the lady was that answered the phone was very rude and very “ I don’t know what else you want me to do”.... be compassionate for your patients ESPECIALLY when they don’t feel well. I requested time off from work specifically for this appointment, for it to be abruptly cancelled. I will not be returning or recommending this office to anyone.
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I have been a patient for a few years and I've been seen by both Dr. Speck-Hopkins and PA Acevedo, and I love working with both. In addition if you need some skin care products, the Alastin line is TOP NOTCH. The aesthetic services are great as well. Vanessa is super sweet and helpful and can help you get taken care of! :)
I saw Dr Lena Speck Hopkins & Claire throughout my High Risk Pregnancy. I was well taken care of from beginning to end. The staff is great! Nice, friendly and very helpful. All of my questions and concerns were addressed and answered by either the providers or nurses at each visit. They would return my calls within an acceptable timeframe. Follow up calls were made to me when I would go to the ER. Overall I've had a great experience, I really cant thank them enough for taking such great care of us! :)
I have been a patient of Dr. Speck Hopkins for 5 years now including the delivery of my two sons and removal of precancerous spot. I am now pregnant for the third time. I recommend Dr. Speck to all of my friends and have had a wonderful experience with her. As an anxious person, I feel that Dr. Speck helps me to feel calm and answers all of my questions.
I was a patient of Dr. George Speck. He was amazing and his staff was amazing. So when he retired I decided to stay on as a patient of Dr. Lena Speck Hopkins. I expected to receive the same level of service. Wrong!! Her staff is the worst I have ever dealt with. They are rude and unprofessional. The nurse takes days to return phone calls. They fail to send prescriptions to the pharmacy in a timely manner. I was constantly having to call the office to remind them to send the prescriptions. Dr. Lena Speck Hopkins is a good doctor but unfortunately not worth having to deal with her staff. I will never recommend this office to anyone.
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