Hartford, United States
16 Owen St
N/A
+1 8602332618
Wheelchair-accessible entrance
It was so annoying and this happens again and again. I hate they changed mailing receiving way. Because there are a lot of dishonest neighbor who will steal your package at front door. It happens to me every single month. I missed that the office helps to receive the package days. But they don't do that anymore. It's not about covid 19. Because they didn't receive any package for rent for a while. What I can say. I am sure I will not extend the lease.
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I’ve been living in Clemens Place for two years and I wanna say it is just perfect! I don’t understand why there are so many bad reviews here... it’s so weird. The management is great and my agent Zenaida is really nice to me. In side the neighborhood is clean, quiet and safe, and it’s very convenient. Surrounded by several good bars and restaurants, free shuttle to Uhart, and very close to highways. It’s definitely the best apartment u can find with the price around 800-1200 in the area.
My best friend has lived at Clemens Place for a year now and since I spend quite a bit of time there I feel I can give a fair assessment. Rent is comparable for the area. Plenty of parking, with cameras and security. Plenty of laundry facilities. Nice on site gym. The grounds are maintained well and maintenance has always responded promptly to any concerns. These are not new apartments but they have been maintained and upgraded.
My Girlfriend and I looked at Clemens Place and our agent Yukari was helpful as well as she answered all of our questions almost immediately. When we decided Clemens Place wasn’t for us after reading a lot of consistent bad reviews we decided to take our application off and not get the apartment. When I tried contacting Yukari on refunding, other ladies who worked for Clemens would answer and they were hostile, gave me attitude and seemed not to care. All they said was Yukari is busy or she’s not in. I left countless voicemails and never got any call backs. Once I finally reached her she seemed pretty aggressive on the phone. We didn’t get our hold back, but how these agents carry themselves is disgusting and I don’t think anyone in their right mind should be getting an apartment with them unless your desperate for a place to live.
The gym here is a joke. Tenants don't have enough respect for their facilities to put weights away. Management doesn't provide sanitary wipes to wipe down equipment. Another problem is the dumpsters are always open. Tenants leave them open every time resulting in foul smells when passing to get to my car. My apartment however was fairly decent. No rodents or infestations BUT the pilots to the stove were not lit so there was gas in the entire apartment. I was not aware of this for quite a while and it was only fixed when I complained to management. No apology was made. Management is nice but the tenants who live here really destroy the place. But regardless of that, this part of Hartford isn't that safe.
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