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DICK'S Sporting Goods

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Hattiesburg, United States

stores.dickssportinggoods.com
Baseball goods store· Clothing store· Golf shop· Outdoor clothing and equipment shop· Shoe store· Sporting goods store· Bicycle store· Exercise equipment store· Hunting and fishing store· Outdoor sports store

DICK'S Sporting Goods Reviews | Rating 3.7 out of 5 stars (5 reviews)

DICK'S Sporting Goods is located in Hattiesburg, United States on 1000 Turtle Creek Dr. DICK'S Sporting Goods is rated 3.7 out of 5 in the category baseball goods store in United States.

Address

1000 Turtle Creek Dr

Phone

+1 6012646648

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Linda Dunnam

The new manager was a great addition to their team. Signed me up to get discounts for my shopping at your store.

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Joezer Pinheiro Xavier

Very organized and a lot of good producs.

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Libby Dufton

Normally, I enjoy shopping here, until recently. A manager (?) Michelle gave me the worst customer service of my life. This employee seemed to enjoy hanging out with shoppers she knew more than helping customers and rolled her eyes at my friends and me like we were bothering her. No thanks!

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Stephen Smith

The manager in charge today was rude, unprofessional and does not even know the policy of the store he works. He argued with me about returning an item and told me i could not return it because it looked like i had used it. It was a putter (which you Have to use in order to see if you like it, sort of how it works). I asked him why i couldn’t return it (since policy says it is returnable within 90 days and he said because it looked like it was used more than 2-3 times (not in policy). He told me he wasn’t going to allow to return and i had to call customer service if i didn’t agree. (I had already called before i came to the store) when i explained I had already spoken with them and they told me i could return he got upset and said they didn’t call him (not sure why they would have and when i asked him he got even louder). After I explained I had already spoken with customer service and reviewed the policy and what he was saying was against both, he got louder and I asked him To call them and I would be glad to speak with them with him (again). He got More flustered as he tried to find the return policy to read and couldn’t find it (Turned red as his staff were gathering at the scene he was making in other front of other customers) and said he would go print me a copy of the return policy but he WAS NOT going to allow me to return the putter. I told him if he could show me in the policy, i would be glad to leave. He got in the back (and read the policy I assume) and radios the guy at front desk and told him to give me a refund because he called his boss and his boss was making him. He was so Unprofessional, the guy at the desk was nice and apologized for him but i would have not reviewed the store if he had come back and apologized and admitted he was wrong. Needless to say, I’m not shopping At the Hattiesburg location anymore.

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Steve Colson

Golf staff was friendly and very helpful! Cindy the cashier was awesome!!!

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