Hicksville, United States
440 Plainview Rd
N/A
+1 5168065766
DeliveryIn-store shopping
Car hireCar washOil changeRepair services
Chris Tempesta was an amazing salesman. Very helpful and got us a great price for my 2021 Tucson. Would highly recommend!
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I called the dealership to find out what my options were and spoke with Joe. He was very thorough and knowledgeable. He got me all the information I requested, and even asked his boss Steve for some guidance on things he wasn't aware of. Steve called me back later in the day and was able to explain more into my scenario and help inform me of why my trade in was valued as it was. He said I could take my time to process the information, and there was no pressure. I was shocked when it was 2 days later and I had not been bothered by the dealership I established contact with. Due to the fact that this had already been a positive experience, I decided to pay them a visit. I was introduced to Charlie who worked hard to get our deal done. I explained my budgetary restraints, and he did his best to get as close as he could. Ultimately, the only reason I accepted a deal slightly over budget was because of the integrity of the personnel I dealt with. I have dealt with many car dealerships in my life and this was the best it ever has been. When we sat with Frank in finance, we were explained all the paperwork, and delivery was only 1 hour long. I would recommend this dealership to everyone who is interested. Stress and pressure free!
I leased a car here after debating other brands and dealerships, but liked the promise of service at this Dealership, as well as how I was treated by the salesmen. Steve Kramer took care of me, and I appreciated a fairly hassle-free experience. He also gave me plenty of advice about the car model itself, explained safety features, and more throughout the process. Overall he was very helpful and I appreciated the customer care. My dealings with a young man in finance were also very favorable; he didn't push for excessive coverages and had some good jokes as well! I felt comfortable, which is important when making such a large investment. My service experience recently was a little lengthier than I expected it to be, but the employees were friendly and straightforward with their information. Overall, I would definitely recommend Advantage Hyundai to anyone!
Bought a car from them very polite and professional
This dealership WAS the best! I travelled over 50 miles just for the customer service. Told everybody about it. Posted on social media about it. Family bought cars from them. But as faces changed so did the customer care. Being charged while you're covered under warranty. Hospitality turned into just another dollar. Just changed completely. Calls dont get returned for days. And this is the straw that broke the camel's back. Was approved for a new engine. Brought my car in to begin the work and given a loaner. Called me a few days later that Corporate Office changed the criteria for replacing new engines AFTER I brought the car in. When can you come get your car? Excuse me??? I was already approved! I am beyond disgusted at the insensitivity, lack of professionalism and the dishonesty! I have filed a complaint with Corporate Office and the BBB. Shame on Hyundai!!
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