Highlands, United States
419 N 4th St
N/A
+1 8285269999
Wheelchair-accessible entrance
The most scenic part of North Carolina ..
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Highlands Vacation Rentals has been such a valuable partner for us! They are a full service management company, and have done a great job in all areas. They are professional, friendly, available, responsive, knowledgable, and are always there when we need them. We couldn't be happier with HVR, and would highly recommend them to any homeowner hoping to rent a property in the Highlands area! Thank you for doing such a great job for us!
40th Birthday vacation ruined! Horrible experience with renting from Highlands Vacation Rentals. I booked direct with this company, paid and signed their contract only to be called a week later to tell me that they double booked my house and that I would have to move. The rep who called me was unapologetic and even rude. The manager, Lori (who I asked to speak with) was extremely uncaring about the matter offering no solutions other then to move into a smaller (less bedrooms), less attractive house. I understand that mistakes happen, but I would expect to be moved into a nicer home since this was their mistake. This was the worst customer service that I have had in a long time. I'd rent elsewhere. P.S. I never write reviews, but this was just so unbelievable to me.
Beware of undisclosed surveillance devices. Ring doorbell devices were used to monitor guests.
David & Lori Bee are the perfect property managers. At first we were apprehensive of turning over our homes after managing them ourselves for many years. The Bees have gone over and beyond our expectations on management and making sure each property is perfect for our guests. We could not ask for better caretakers! Thank you!!
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