Jackson, United States
225 N Jackson St
N/A
+1 5177896362
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I have purchased multiple bikes from P&T Fitness and also had them service another bike purchased elsewhere. Each time the service and kind assistance from everyone has been excellent. I highly recommend P&T Fitness and am thankful they are local to Jackson.
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Great products, good prices, very good service and great people! Alex helped my wife and I select the right equipment, she was excellent.
I recently bought a very expensive mountain bike from P&T. First, I had to make several small adjustments to the position of shifting levers, shock pressure, etc., which was not a big deal, but experienced friends of mine who bought from O2W said that they had a better experience. Second, a few weeks of riding and the cable that connected the dropper post CAME LOOSE and stopped working. The nut holding the cable on just fell off INSIDE THE FRAME, and was floating around in the crank area. Not good. After more than a week, I called and they told me that they couldn't find the part anywhere. So I suggested that they try to get the part out of the frame! The were able to do so, but I had to call a couple times throughout this process. They apologized for not getting back to me and made it right, so all good so far. THE FINAL STRAW: I took my bike in for the 30 day checkup and to have them convert the tires to tubeless. George didn't like the mask I was wearing. He said that it wasn't good enough. He was very rude and offensive, and he embarrassed me. So I walked out, never to return. I wish I had bought my bike from a different bike shop. Two of my riding friends bought from O2W and had an amazing experience. That's where I would go if I could do it all over again.
Great experience. A little delay in delivery for our treadmill due to the world right now, but you can't beat their price and delivery. Fantastic service.
Needed the front brakes installed on my new bike and some other minor adjustments. They were able to accommodate me and get my bike back to me same day. Excellent service at an excellent price.
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