Kentwood, United States
3650 28th St SE
$$
+1 6169577932
N/A
Kerbside pickupNo-contact deliveryDeliveryDrive-throughTakeawayDine-in
Bar on siteGender-neutral toiletsGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerBraille menuCocktailsCoffeeComfort foodHappy-hour drinksHealthy optionsKids' menuOrganic dishesSmall platesSpiritsVegetarian optionsWine
Went here Valentines day. They had one person running orders, and a half of a dozen employees standing around inside. I felt so bad for her.. It took over a half an hour to get my order once I got a phone call saying to go inside and grab it. When I did go inside, the employee told me he couldn't grab it and couldn't help me. Really? My food sat for a half an hour because these people were too lazy to grab it, got cold and soggy, and then don't answer the phone when I call to make it right. Their system to handle curbside orders is absolutely atrocious, only having 3 parking spots for pickup with 50 vehicles waiting. I love Outback Steakhouse, but this kind of service I won't be back for.
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Great location, great parking, very thing was clean, cool atmosphere, nice staff, our server Jen , she was great, very nice, genuine, professional, and helped us with questions we had of the menu. Food was delicious, I had baby back ribs with mashed potatoes, the ribs where perfect, but the mashed potatoes kinda was served in a small amount, gravy not to presentable , the coffee was fresh and good . My boyfriend had (M/R )steak and loaded potato, and it was very good too. Definitely will come again
Steak was excellent. I was disappointed in the blooming onion as it was very salty. Drinks are on point, with respectable service.
This was my first time at an Outback Steakhouse, but it definitely won't be my last. This was 5 star service all around. They followed safety protocols for social distancing, and we had a choice of a menu to hold or we could scan something and read one online. We ordered the Bloomin Onion appetizer, and it was great. The costing was crispy and flavorful. After we finished our onion, the waitress brought out some delicious French Onion soup. It had nice thick cheese over a piece of very flavorful bread and the broth was absolutely delicious. Then, after we finished our soup, our waitress brought out our perfectly cooked and very delicious steaks. I had the Bloomin fried and my mom had an oven baked potato. I also had a tasty margarita. The waitress was very friendly and asked the right questions to make sure our order was correct. She perfectly timed how our food was brought out. And she made sure we had what we needed but was not overbearing. We'll done Outback!!! I will definitely be back.
Fantastic Service!! The food is always fabulous..and our server Gabie..was absolutely wonderful!
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