Keswick, United States
3809 Everettsville Ln
N/A
+14342183747
Timely, cost effective, excellent customer service. Unclogged older pipes and all the effected drains are almost like new. Highly recommended!
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We had family visiting for Christmas when the sewage basin for basement bathroom overflowed. We contacted a couple of plumbers - one wanted to refer us to a sewage expert and the other wanted to charge us 169 emergency service charge while stating their plumber wouldn't be able to get to us for seven hours or more. Then we called Jefferson Plumbing and left a voicemail. Randal called us back almost immediately and I explained our issue. Rather than accept the job outright, he first suggested I try a couple things. He stayed on the phone throughout as I tried what he suggested - and it worked! No need for him to come out. With craftsmen, you pay for their knowledge more so than their time...in doing what he did, Randal consciously imparted his knowledge for free knowing that he otherwise could've made at least a couple hundred dollars in what would've been a matter of minutes. Selflessness is a rare trait these days and IMO is something that speaks to one's integrity. He didn't know us from \Adam\, yet he extended a neighborly gesture. And in doing so, Randal has absolutely earned our business going forward. Thank you, Randal, for your wisdom and kindness; it made our day. God bless.
Excellent customer service. Competitive pricing. Quick response to my inquiry. Professional. Randal explained my options in an easy to understand manner and cost of labor and parts without any hidden fees. Will be using Jefferson plumbing again.
Responsive trustworthy service! Randal, of Jefferson Plumbing, diagnosed the problem with our tankless water heater via text within minutes and gave simple instructions on how to fix it ourselves, saving us a lot of money. We are amazed at his integrity and knowledge of his craft. We will definitely be using them for our future plumbing needs.
Randal and his team did an excellent job replacing the sewer line from my house to the curb. Will use again.
Deli
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