New Hudson, United States
53535 Grand River Ave
N/A
+1 2484865300
We had my daughter's birthday here over the weekend and could not be happier! The place is clean and the staff is friendly and helpful. Great value for the price as well because there is only one party at a time. There was something to do for everyone from the babies through grandparents. Something different than bounce house places, trampoline parks, or playing electronic games and pizza.
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This really is a great place! The staff is so friendly. We like to go for open play, the kids have a blast!
I researched play sets extensively and purchased the monster clubhouse from kids gotta play in Utica. They were so professional and helpful. Amy was cheerful throughout. Steve was the installer and he was awesome! I couldn’t be happier. The play set is very sturdy and well built. Worth every penny.
For 2 years I promised my daughter we would add the tube slide to her play place. Last year I was told that I had to buy an additional piece , for 1100 before I could add the slide. I was never told this when I first purchased the 6000 play set. So I made her wait till this year and purchased that piece last year. This year, they again said I needed another piece before I could add the slide... Again for 1200. They keep saying sorry, but haven't been honest yet. Easy to say sorry when they're are no consequences. Apparently this Colin \wasn't trained properly\, the girl is telling me. He also agreed I was \screwed\ when we went through this last year since no one else sells this set. Not saying don't go here, just get ALL THE INFORMATION FIRST. I'm now out of pocket over 9000 Side note, within 4 hours of this review, I was called by Amy, the general sales manager and apologized to for the experience. It felt genuine. In addition, she did what she could to make it as right as she could. I do appreciate the effort. She also guaranteed she would make sure the customers are more informed, hiding nothing, in the future.
Great products, knowledgeable customer service, fun party rooms and events!!
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