Lancaster, United States
336 S West End Ave
N/A
+1 7173930419
My aunt spent her last years in a room meant for two, but occupied by three. A great deal of the the time was spent in the middle bed, with nothing to look at but curtains. She was also dropped by an attendant while transferring from a wheelchair to bathtub.
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Linda Sullivan and staff are very helpful. Answering question and supplying information timely. Truly appreciate the daily updates through Zoom. We are kept up to date with changes during this difficult time.
I want to thank the staff for their wonderful care of Dorothy Sweet and the other Guests under your tender care. Keep up the good work and stay well. The Guests need you healthy.
The warm and caring leadership at Hamilton Arms spills over into the care given to patients and their families. I especially appreciate the administrator, Linda, so patiently answering questions my family and I have as we continue to make important decisions about the next step in my mom's care. Having a trusted advisor in a leadership position is a rare treat and one of the many upsides to working with a small, intimate facility. Thank you, Linda!
Although my wife's rehab stay was only for one week, I can say the administrative staff led by Linda Williams have old-school values that really put the patient first. The nursing staff led by Helen Beihoff, was attentive, thoughtful, and pleasant in working with my wife. Her attending physician, Dr Owen Fox, isn't just another Internal Medicine doctor. He actually understands geriatric medicine which means he prescribes medications more appropriately and sees things other doctors tend to miss in seniors. Hamilton Arms is an excellent choice and I would go back if either me or my wife need rehab.
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