Lancaster, United States
324 N Queen St
N/A
+17174613386
The staff were incredibly helpful and friendly. Informative and welcoming. Felt very comfortable asking all of my ‘novice’ questions.
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The Common Wheel has been nothing but amazing and helpful with every single thing I have needed. I am new to biking (as an adult) and wanted to start commuting to work but did not know where to begin. Since that day a few months ago I have visited the shop numerous times and have always been greeted with a smile! At this point I have purchased two bikes from The Common Wheel team and both have been fantastic! Purchasing a bike has changed my way of living, I prefer to bike places if I can and I even bring my son along for the ride. If you have any interest in anything bike related I strongly recommend heading in and striking up a conversation with anyone you meet there. You will be greeted with a smile and will be provided top notch customer service every single time.
Staff were great and went above and beyond to help. They even took time to explain the issue to me and my 7 yo. Definitely family focused and great with kids.
I'm sure The Common Wheel folks will read this or so I hope. I read all the reviews and called last week and spoke with John. Not only was he very congenial but I could tell I would get a good job for my little need. I rented an Air B&B here and bought a Wal-Mart Schwinn bike that I wanted to have looked over because generally they are not put together by bike mechanics. I plan on moving in this area soon. My first bike in over 30 years! John gave me a day and time to come in. I wrote down all the issues with the bike which were minimal but when I came back when he said, all was done! And not only that but for much less than he said it could possibly be. One thing I know being from NYC is that this is an honest company. I gave a donation to their cause. I am going to by an e bike as I'm 66 years old and they said they would service it and assemble it if I need it. They also have a great recommendation for a few e bikes. Anyway for what I paid, the seamless transition, cordiality and their very health conscious concern, because there were a few too many people in the store( I had to wait outside for about 5 min. no problem!) I would highly rate them. I will use them again for sure. This is your go to place in Lancaster. Right downtown! Michael
Every time I go here they are courteous and professional. Have helped greatly with my sons bike issues. I drive over an hour to get service here because they haven't let me down.
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