Newberg, United States
2112 Portland Rd
N/A
+1 5035381190
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
This company Lewis Audio Video and all of the employee's are top notch and I give 5 gold stars for awesome customer service. The products and the work done at our home was done professionally and we will keep being a return customer. They go above and beyond to help you. Thank you Lewis Audio employees!
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This is the third time in several years that I've dealt with Lewis, this time being to purchase and install a TV/video rack. The crew showed up right on time and did just the work that I wanted, leaving me to hook up everything. This is a nice piece of furniture and the last rack I will ever need.
Lewis Audio Video installed a video surveillance system I purchased from them. The two man crew was punctual, very professional, and very easy to work with. Both men had the proper personal protective equipment (in this age of Covid-19) as did I. They installed the system without any issues and spent as long as needed until I was comfortable with the install and operation of the system. The men cleaned up after themselves during and upon completion of the job. I have nothing but the highest praise for their work ethic and attitude. Although I am still learning the ins and outs of the App used to view and review what the cameras capture, I haven't had any issues using the App. I whole heartedly recommend Lewis Audio and Video for any/all security surveillance needs. After approximately one week after installation, I was disappointed with one of the camera's night (IR) resolution. Due to an LED streetlight in front of my home, I soon realized I had to have my exterior lighting on to counter the glare of the LED streetlight but the night view was still not what I was expecting. I contacted Lewis Audio and explained my issue. Matt provided two very solid solutions. I decided to upgrade the one camera with a starlight type of camera. Much clearer resolution at night without having to use exterior lighting. Thanks again!!
Just purchased a Paradigm speaker grill so no profit for them but gave me a chance to see what theyre like. Could have been the start of a new relationship with a veteran home theater enthusiast with money. Staff is nice and does try but doesnt seem the most knowledgeable, even with products on their show room floor. Was shocked theyll happily sell and install me a 20k front projection rig but have no ISF calibration techs on staff. Was also shocked they are only open M-F 9-5, you cant pull off a Tuesday through Saturday for the working Joes huh? Ma and Pa, and it shows.
Customer service was amazing, and they are financially AWESOME.
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Wheelchair-accessible car parkWheelchair-accessible entrance