Lewisville, United States
1515 S Stemmons Fwy
N/A
+19723539300
I am very satisfied with the service I receive from here. Jeff O'Connell helped me get my 1st brand new car in 2018 with about 18 miles. I just upgraded to a 2020 version which Jeff helped me out again with Michael Simmons and John. Since I stared going here I got the best service ever, the people are nice and friendly and I don't mind the drive to get here. I went to Don Herring North Mitsubishi 1 time and regret it because it was not a good experience and I will never go back to this place, I took my keys so fast they couldn't even touch my car. I recommend this place
like
This was a online sales and I was very susceptible, especially with buying a car. Read the online purchasing agreement and was pleased that it had a no questions asked return policy so I moved forward. My salesman, Jeff O'Connell, went above and beyond especially with always keeping me advised, returning every phone call and keeping every promise. Even after the car was shipped and delivered. It had a nail in the tire which Autoplex agreed to replace. One of the best car buying experiences I have ever had. Highly recommend for online buying.
Service was good. Some staff not wearing masks. Made me uncomfortable.
They couldn't help a customer out when needed. Simply sounded like they just didn't want to be burdened with my situation. Really thought this place to be a better dealership. They have no concern for customers after they sell you their vehicle.
The salesman and finance departments at this dealership were great. I got a tremendous interest rate the City Employees Credit Union in Dallas could not match. I sent information as requested by the Credit Union to only be informed more was needed. I finally changed financing positions from this Credit Union after over 30 years.
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