Los Angeles, United States
8200 Wilshire Blvd #200b
N/A
+1 8007122800
This company is a scam. We rented a month ago a house in LA that was supposed to be perfect for our families and kids. When we arrived we found that their was a construction site right next to the house. From 6 am we can hear the bulldozers untill late in the afternoon. The company was well aware of that major issue when we booked and didn’t warn us. On the contrary they insisted that the house would be perfect for our kids. They are now hiding themselves behind the little mentions in the contract saying they cannot be hold responsible for noise inconvenience. The level of noise reaches 90db all windows closed, which is just unbearable and i am not talking about the sanitary issues for our kids. I have offer them to either fully reimburse our stay or change house, the minute i got to the house. None of this has been accepted by them. Do not approach this company. They don’t know what luxury means and acts as robbers.
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What an amazing weekend! I felt so taken care of from the beginning. We were met at the house by a charming \ambassador\ who showed us around the property. The refrigerator and freezer had been stocked with our favorite foods and drinks. Everything about the house was so nice that it was actually tempting to spend all our time between the pool, hot tub, pool table, and comfy beds. Instead we bounced all around Hollywood eating fabulous meals, laughing at a comedy club, and doing yoga at a club. Thanks to our attentive and conscientious concierge.
I rented a property from Luxury Rental Group and never had my 10k security deposit returned as promised. My emails, phone calls, and voicemails were never answered. I would not recommend renting from this company.
Don’t rent through them, it’s a scam! We rented a “luxury house” in LA for a week for our family with young kids for 14k a week. Next door was a construction site. They were well aware of the situation before we moved in. They did not inform us and simply refused to reimburse us arguing they were not responsible for this situation. We ended spending 7 days with a wake up between 6 am and 6:45am and we were obliged to leave the house all day because the noise was over 110db around the swimming pool. Oh, I forgot! There LA address is fake, no one there (we went there to complain). And none of the contact do exist on LinkedIn. Check their Twitter account they have 3 followers...
What an absolutely INCREDIBLE weekend! We’ve stayed in a Luxury Rental Group property twice now and our experience has been just amazing. From being greeted by a friendly concierge, to the fridge stocked with our favorite foods and drinks to our personalized itinerary, we were treated like royalty. The properties were amazing with all of the amenities you could want. We felt like movie stars. I can’t recommend Luxury Rental Group enough. If I could give 6 stars I would.
Deli
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