Lynn, United States
777 Lynnway
N/A
+1 7815923800
DeliveryIn-store shopping
Car hireOil changeRepair services
David Jones was an amazing sales person. Very attentive and gets work done. If you have any questions you can always text or call him and he will answer right away! If you stop by look for David you wont regret! Thank you again David! I love my new Santa Fe!!!
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I got my car in September 2020 with Michael! He was extremely disorganized, he wasn’t able to answer any questions on his on, always had to leave to ask someone else, fine! Besides that he forgot his VAPER in my car after delivery it, I guess he was smoking in my brand new car, who knows! Also, he pass on the tool coming to delivery my car, I don’t know how or why bc from the store to my house there is no tools! Anyway, super unprofessional, disrespectful and careless! In December 2020 my windshield broke and I called asking for a appointment to get my car fixed, they said that they didn’t have the piece, and I would need to wait a week (that’s totally fine), but this week turned out in a month and half and yesterday they told me that they FINALLY got the piece, but i can’t get a appointment because they are very busy, I need to go they randomly and see if they can squeeze me in!!! What? I’m busy too, I can’t take a day to see IF I can get my car fixed! Terrible service, terrible place! This is so disappointed and frustrating! I’m not asking for charity or anything, I paid for the car, and I’m paying for the service!!! HYUNDAI NEVER AGAIN!!!
The best, most friendly dealership in the greater Boston area. I have bought or leased 4 cars in over 10 years from this amazing dealership. The sales department and the service department are on another level from other dealerships. I am always greeted with a smile and a handshake before I even enter the door. I have never had a bad experience and I am always informed of every little thing that is done to my vehicle. The service department always gives expert advice and I NEVER feel like I am in the dark about my vehicle. Great job as always Pride Hyundai!!!
Worst dealership ever . At the first appointment December 31 st. they did NOT told me that the Santa Fe that I was interested in the body shop for repair . Ok I said maybe that was some miscommunication. After couple of days I call them and I suppose to get more pictures from the work progress on the car from the body shop . Noone contacted me , and finally I set up appointment with different sales person. Next day January 5 th I arrived at the dealership and the car wasn't ready again even if they insured me that I can test drive the car this time and in the end of my visit the Manager came to me to tell me that someone make a deposit on the car and if he doesn't show up by end of the week the car will be mine . Please don't waist your time with them.
I wish I could’ve given them zero stars but wth. We dropped our car off a few times before. They found out the the engine was gone. And that’s why we kept hearing a noise. So we dropped the car off about 3 months ago. We call David and this man never returns our calls back! So I’m always calling the service repair so they can give us an update.. worst service ever! So this is what they keep telling us, the engine is here but we’re waiting on parts lol then weeks later mind you this David still has not had the audacity to return our call. ( ok ) well call again this time the engine is not their ( oh my god ) what is it the engine their or not. We have a 2015 Elantra that had a bad engine from the beginning of the purchase. and we didn’t no until the engine died. ( gets better ) when we drop off the car thinking it was going to be their for maybe a month. Unreal ) so they give us a rental The inside was her Renda‘s how dirty dog hair everywhere sand everywhere I brought it to David’s attention and all he said was I’m so sorry I even send them pictures of how disgusting this truck was but hold on it gets better. The rental that we have the inspection sticker has been expired since July and they never had the decency to call us to let us know to bring the vehicle when I called the dealer to let them know that we needed a sticker! And I explain to the lady about the sticker and all she had to say was oh no that’s not good really lady I know it’s not good I’m not calling you to see how you’re doing..pride hundí on the Lynnway horrible customer service!!
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